junket Posted June 22, 2017 ID:1137644 Share Posted June 22, 2017 Can you please remove the block for our website www-dot-grade-dot-us on 23.23.114.195? It is a false positive. Jon Link to post Share on other sites More sharing options...
junket Posted June 22, 2017 Author ID:1137650 Share Posted June 22, 2017 Looks like 23.23.114.196 is also in the blocked group, and our CDN at static-dot-grade-dot-us at 13.32.244.189. Can you please advise what's going on? Link to post Share on other sites More sharing options...
Staff Zynthesist Posted June 22, 2017 Staff ID:1137656 Share Posted June 22, 2017 Hello, Thank you for contacting us. We will re-evaluate e block and update this post when completed. Link to post Share on other sites More sharing options...
junket Posted June 22, 2017 Author ID:1137699 Share Posted June 22, 2017 Thanks, Zynthesist. We'd love to get this resolved--we have customers who use Malwarebytes. I'm really curious what the reason for the block is. Link to post Share on other sites More sharing options...
junket Posted June 23, 2017 Author ID:1137866 Share Posted June 23, 2017 Is there an update? Thank you. Link to post Share on other sites More sharing options...
leo3487 Posted June 25, 2017 ID:1138072 Share Posted June 25, 2017 On 23/6/2017 at 1:29 PM, junket said: Is there an update? Thank you. As I can see, at 22:45 GMT-3 (I have auto updates), your site was unblocked. I can reach it Link to post Share on other sites More sharing options...
junket Posted June 25, 2017 Author ID:1138169 Share Posted June 25, 2017 15 hours ago, leo3487 said: As I can see, at 22:45 GMT-3 (I have auto updates), your site was unblocked. I can reach it Thank you, leo3487! Link to post Share on other sites More sharing options...
junket Posted June 26, 2017 Author ID:1138339 Share Posted June 26, 2017 We're still getting reports that our site is blocked by Malwarebytes. I believe this is incorrect: we're a legitimate SaaS operator and have not been compromised as you can see by Sucuri and other scan tools. Is there something more we can do? Link to post Share on other sites More sharing options...
Staff Zynthesist Posted June 26, 2017 Staff ID:1138363 Share Posted June 26, 2017 Block is being removed. Link to post Share on other sites More sharing options...
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