MEE Client Service Stops

[CleanupCrew]

I am having a big issue with MEE client service stopping for no reason on my client PCs. So they do not get new policies, and I keep seeing them as offline. I can manually start the service most of the time but this is turning into a time consuming process it seems like once or twice a week I have to manually start the service on 10 to 20 PCs. Currently all our PCs are Windows 10 Pro. The management console is on Server 2008 Standard. Does anyone have any suggestions or solutions to this issue.

[djacobson]

Hi @CleanupCrew, try adding MEEClientService's process, C:\Program Files (x86)\Malwarebytes' Managed Client\sccomm.exe to the exclusion/whitelisting function of your other in-place security software, including Windows Defender if you still have that enabled. Besides security software interference, Windows Updates may stop the service as well, setting up recovery options for the service is a good practice. You can also set the recovery options for the service using the following command:

sc failure "SCCommService" actions= restart/6000/restart/6000/""/6000 reset= 120

Or you can do this via the services GUI:

[CleanupCrew]

Thanks @djacobson I will try that out is there any other exe files I should whitelist from our AV software?

[djacobson]

Here's a list of most everything, just in case:

C:\Program Files (x86)\Malwarebytes' Managed Client\SCComm.exe
C:\Program Files\Malwarebytes’ Anti-Malware\mbam.exe
C:\Program Files (x86)\Malwarebytes’ Anti-Malware\mbam.exe
C:\Program Files\Malwarebytes’ Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Malwarebytes’ Anti-Malware\mbamgui.exe
C:\Program Files\Malwarebytes’ Anti-Malware\mbamapi.exe
C:\Program Files (x86)\Malwarebytes’ Anti-Malware\mbamapi.exe
C:\Program Files\Malwarebytes’ Anti-Malware\mbamhelper.exe
C:\Program Files (x86)\Malwarebytes’ Anti-Malware\mbamhelper.exe
C:\Program Files\Malwarebytes’ Anti-Malware\mbampt.exe
C:\Program Files (x86)\Malwarebytes’ Anti-Malware\mbampt.exe
C:\Program Files\Malwarebytes’ Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes’ Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes’ Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Malwarebytes’ Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes Anti-Exploit\mbae.exe
C:\Program Files (x86)\Malwarebytes Anti-Exploit\mbae.exe
C:\Program Files\Malwarebytes Anti-Exploit\mbae64.exe
C:\Program Files (x86)\Malwarebytes Anti-Exploit\mbae64.exe
C:\Program Files\Malwarebytes Anti-Exploit\mbae-cli.exe
C:\Program Files (x86)\Malwarebytes Anti-Exploit\mbae-cli.exe
C:\Program Files\Malwarebytes Anti-Exploit\mbae-svc.exe
C:\Program Files (x86)\Malwarebytes Anti-Exploit\mbae-svc.exe