Can't disable popup notification

[pluviosilla]

Oh my God. This has been going on for more than a year. That's  really frightening.

I'm a Windows 10 user, so in my case, this problem can't possibly be blamed on a legacy OS.

I'm getting these extremely intrusive popups that are wreaking havoc with my efforts to do video capture with Camtasia. When I am making a video and these little popups occur, it forces me to pause, edit the video and generally lose lots of time. This is outrageous. I DID INSTALL the goddam update it prompted me to install. Multiple times! DOESN'T help. It keeps prompting me to install it again, and again, and again. Following instructions here and in other forums where lots of people are complaining about this same problem, I do the following:

Settings -> Protection -> Updates Off / Notify Me Off, as well as

Settings -> Application -> Application Updates Off / Notify Me Off

Does ZERO good. The settings instantly relapse to their defaults, completing ignoring my attempts to configure updates and notifications. The configuration buttons in Settings are there for show only. They do NOTHING.

I love Malwarebytes, but this is extremely annoying, and I really don't appreciate the prissy moralizing sarcasm of jackasses like digmorcrusher, so please call off your brown-nosing pitbulls and toadies. Try to be good customer advocates instead. Delete her offensive comment above, make this a safe place for customers to make complaints without being insulted, i.e. please limit this forum to people's complaints and the solutions you offer.

 

[Firefox]

@pluviosilla sorry to hear your having issues and I can certainly understand how frustrating it can be to have to redo some work....

What version of Malwarebytes are you currently on?

If you keep getting prompted for an upgrade, it seems something went wrong with the upgrade and it may have not taken place.  I think a clean re-install would solve your issue.  If you don't want to go that route, then start at step #2 below and provide some logs so the team can help sort it out.

Let's try this first.... (Malwarebytes clean removal tool will backup your license information and then re-enter the license to the new install)

1. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (NOTE: After uninstalling with the mb-claen tool you will be asked to reboot. Once you reboot it will ask you if you want to re-install Malwarebytes, you can select YES (it will download the latest version) or you can download the latest version manually (currently v3.1.2.1733 ) to re-install from HERE)
2. If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: mb-check-results.zip, FRST.txt, Addition.txt)
3. NOTE: More info about the latest Malwarebytes 3.1.2 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions
   

Please let us know how it goes.

Thank You,

Firefox