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Quitting Malwarebytes v3.1.2.1733 freezes up the entire PC


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I  didn't know there was a NEWER version until it ask me to updated to the Version 3.12 the same as this Author.. but something strange happen MY PC froze i didn't know the cause of this until i started to dig into this after the 4th freeze.. during today 6/19/2017............. i Googled MALWARE-BYTES FREEZE 3.1.2 after seeing Event warnings on the event viewer (PC)  then i can across this posting...

You really need to do something about this,Mind you this Posting was from MAY 2017 THIS IS JUNE 2017 and youre still letting others update their older one well how about this stop the Push notification about the Update 3.1.2 until this is Corrected.......

I WOULD HAVE NEVER UPDATED IT IF I KNEW THIS

WINDOWS 7 I HAVE

 

AM NEW TO THE FORUM...............

Edited by trermitesrgood
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Hello and Welcome...

Let's try this first.... (Malwarebytes clean removal tool will backup your license information and then re-enter the license to the new install)

  1. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (NOTE: After uninstalling with the mb-claen tool you will be asked to reboot. Once you reboot it will ask you if you want to re-install Malwarebytes, you can select YES (it will download the latest version) or you can download the latest version manually (currently v3.1.2.1733 ) to re-install from HERE)
  2. If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: mb-check-results.zip, FRST.txt, Addition.txt)
  3. NOTE: More info about the latest Malwarebytes 3.1.2 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions


Please let us know how it goes.


Thank You,

Firefox

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