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Sherlock

Getting this odd exploit message

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For some reason I am getting this exclusion / prevention message..........download.wifimaster.tech:49681.......and MB blocks it from running

I am using Win10 (Acer laptop) latest with no junk programmes loaded. Mostly use it for emails. I have tried searching but to no avail.

I have did buy  Samsung galaxy 7 a few months ago and have linked it to the PC with Air Droid to transfer a couple of ringtones but that's it.

Any ideas?

Cheers

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Let's try and get some logs first so the team can review them and see if they can tell what may be causing your issues....

  1. If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: mb-check-results.zip, FRST.txt, Addition.txt)
  2. Also if you can provide the protection log showing the block


Please let us know how it goes.


Thank You,

Firefox

Edited by Firefox

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14 minutes ago, Sherlock said:

Forgive me but where do I find the 'diagnostic logs'.

You create them and then attach them to your post.

  • Create and obtain an mb-check log
    1. Download MB-Check and save to your desktop
    2. Double-click to run MB-Check and within a few second the command window will open, then click "OK" 
    3. This will produce one log file on your desktop: mb-check-results.zip
      • Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
  • Create and obtain Farbar Recovery Scan Tool (FRST) logs
    1. Download FRST and save it to your desktop
      Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
    2. Double-click to run FRST and when the tool opens click "Yes" to the disclaimer
    3. Press the "Scan" button
    4. This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt
      • Attach both of these logs to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the files to the attachment area

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@Sherlock

 

Seems like you are using the older build of Mb 3.x "installer_version" : "3.0.6"

I would recommend upgrading to the latest 3.1.2.1733 CU 1.0.141 build.

We have another tool called MB-Clean which will automate the whole process for you.

Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product.

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed.

Please let me know if you are still seeing issues after the latest product install.

After that we will address the original issue if needed.

 

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Hi, did what you said but after restart I got the window to reinstall MB 3.x but it didnt.

Ran it again and it still did not reinstall.

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Further update, I have downloaded the latest version 3.1.2 and reapplied my licence and it seem to be working a treat.

I shall monitor the anomaly and report back to see if it reappears again. Just have to see if i have the exclusions i had added

somewhere. If not, its not the end of the world.

Let me know your thoughts please and advice please,

Many thanks, Michael

 

 

 

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Just download

1 minute ago, Sherlock said:

Let me know your thoughts please and advice please,

Just keep us posted.

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