Geoff_K Posted June 17, 2017 ID:1136501 Share Posted June 17, 2017 Mine says update:current yet the web protection just says starting and never does. Link to post Share on other sites More sharing options...
Firefox Posted June 18, 2017 ID:1136642 Share Posted June 18, 2017 Hello and welcome! Let's try this first to make certain you have the latest version installed.... (Malwarebytes clean removal tool will backup your license information and then re-enter the license to the new install) Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (NOTE: After uninstalling with the mb-claen tool you will be asked to reboot. Once you reboot it will ask you if you want to re-install Malwarebytes, you can select YES (it will download the latest version) or you can download the latest version manually (currently v3.1.2.1733 ) to re-install from HERE) If that does not correct the issue, then please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: mb-check-results.zip, FRST.txt, Addition.txt) NOTE: More info about the latest Malwarebytes 3.1.2 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions Please let us know how it goes. Thank You, Firefox Link to post Share on other sites More sharing options...
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