Jump to content

Malwarebytes Service prevents Word from copy/paste into yahoo/aol emails and more

Recommended Posts

I have had this problem for a few weeks and have been in touch with (Microsoft) Office on Facebook as well as Offices "Ask the Community. Per the suggestion of Ask the Community I performed a Clean Boot this morning. I discovered the conflict is Malwarebytes Service. I have Malwarebytes 3.0.6 Premium (It just happened when I pasted the version of Malwarebytes that I use.)

My question to both Office on Facebook via Facebook Messenger and Ask the Community is as follows: Should I uninstall then reinstall Malwarebytes or what? Anxiously needing this pain to go away.

Thank you in advance.

Share this post

Link to post
Share on other sites

@LinneaTwinFlower :welcome:

Seems like you are using the older build of Mb 3.x

I would recommend upgrading to the latest CU 1.0.141 build.

We have another tool called MB-Clean which will automate the whole process for you.

Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product.

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed.

Please let me know if you are still seeing issues after the latest product install.

Edited by Porthos

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.