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LinneaTwinFlower

Malwarebytes Service prevents Word from copy/paste into yahoo/aol emails and more

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I have had this problem for a few weeks and have been in touch with (Microsoft) Office on Facebook as well as Offices "Ask the Community. Per the suggestion of Ask the Community I performed a Clean Boot this morning. I discovered the conflict is Malwarebytes Service. I have Malwarebytes 3.0.6 Premium (It just happened when I pasted the version of Malwarebytes that I use.)

My question to both Office on Facebook via Facebook Messenger and Ask the Community is as follows: Should I uninstall then reinstall Malwarebytes or what? Anxiously needing this pain to go away.

Thank you in advance.

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@LinneaTwinFlower :welcome:

Seems like you are using the older build of Mb 3.x

I would recommend upgrading to the latest 3.1.2.1733 CU 1.0.141 build.

We have another tool called MB-Clean which will automate the whole process for you.

Tool can be found at https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product.

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed.

Please let me know if you are still seeing issues after the latest product install.

Edited by Porthos

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