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mbyuser

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so i got a new printer.installed the sofware then was asked to reg;

have a look at this;

What information is collected?

The information collected varies depending on which Lexmark product you are installing, but generally includes:

The date the Lexmark product is installed

The serial number of your Lexmark product

The number of pages you print

The amount of ink you use

The type of paper you use

The different Lexmark software drivers you use

The number of jobs you print

Use of the automatic document feeder (ADF), if applicable to your printer

Use of the printer control panel buttons

now with all that info what do i get;

"There are currently no benefits available for registering"

are they barking mad all that info and not even a carrot.

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Ugh, it makes me sick. Why do they need to know this? I don't even see beneficial information going to them by filling this out. The point of "registration" is to get benefits to something un-registered people don't get. No point of even filling it out.

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They want usage info probably for marketing to see what kinds of users are purchasing which models of printers. It's most likely for their developers to learn which printers work in which user markets and create "niche" products to fill any gaps example:User a. purchases all in one wireless printer, but never uses the all in one features, just the printing function, in that case they'd likely design a base level wireless printer at a lower price point than the all in one to fill the gap in the market and potentially sell more printers. It could also be useful to grab statistics on how useful the printer's software and interface are and how frequently their users check for driver updates as frequent updates can be a sign that a user is having problems with the printer or its drivers.

All that being said, the least they can do is give you access to a special support based on the serial number or something :) .

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Ugh, it makes me sick. Why do they need to know this? I don't even see beneficial information going to them by filling this out. The point of "registration" is to get benefits to something un-registered people don't get. No point of even filling it out.
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i understand why they want the info;my grief is that there asking for a lot and give nothing in rtn.

they say if you dont agree to disclose the info,then they refuse to let you reg.

that sort off marketing drives me away,deff doesnt make me think great compay,stick with them.

also when you install the software it promises if you reg you will recive this that and the other but you dont,its false marketing at the least.

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