Jump to content

Web Protection Won't Start

Recommended Posts

11 minutes ago, t4lon said:

I just got a new laptop and I install MB3

I do not know where you downloaded your installer but it is an old version. 


I would recommend upgrading to the latest CU 1.0.141 build.

We have another tool called MB-Clean which will automate the whole process for you.

Tool can be found at : https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product.

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed.

Please let me know if you are still seeing issues after the latest product install.


Link to post
Share on other sites

6 minutes ago, t4lon said:

I followed the link in the email receipt with my license key so that's the version that got installed I suppose.  You should make it so the email always links to the latest in the future.

I just checked the email link from 2 days ago and it was 3.12, not 3.06. But the main thing is MB working correctly now?

email link.png

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.