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New Release Installation Problem

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I am having trouble with latest release installation.  After installing the newest release, I got a message "could not connect to "Your Service".  Went to my system directory and saw a "New" entry along with the existing entry.  Could not connect to service with either.  I thought I had to uninstall older version, so I went and uninstalled it.  Both versions were uninstalled.  I cannot find how to reinstall.  Can anyone HELP????

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