New MB3 installation on Windows 10 already weird

[mbmo]

Just installed Malwarebytes on a new Windows 10 laptop.

1) The first scan took 1 minute, a subsequent scan (with rootkit detection turned on) took 2 and a half minutes. I like fast scanning, but is that fast even possible to scan a drive with 40GB on it (of Windows files and Asus bloat)?

2) Why did it use 100% of the CPU (of a 7th i5)?

[mbmo]

Just did a custom scan on a SD card but included the C drive to enable rootkit scanning as well. This scan took 45 minutes.

Apparently my suspicion that the first "regular" scan didn't scan anything was correct.

[dcollins]

Can you provide the logs mentioned below and we can take a look at what's going on?

 

[mbmo]

Sure. But first just take a look at this two logs, the first is when "Custom scan" was selected {with C and E drives clicked), while the second was the regular "full" scan.

 

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 6/28/17
Scan Time: 9:52 PM
Log File: 
Administrator: No

-Software Information-
Version: 3.1.2.1733
Components Version: 1.0.141
Update Package Version: 1.0.2251
License: Trial

-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: PC\Main

-Scan Summary-
Scan Type: Custom Scan
Result: Completed
Objects Scanned: 402967
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 46 min, 31 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

(end)

------------------------------------------------------

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 6/29/17
Scan Time: 7:25 PM
Log File: 
Administrator: No

-Software Information-
Version: 3.1.2.1733
Components Version: 1.0.141
Update Package Version: 1.0.2258
License: Free

-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: PC\Main

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 397145
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 2 min, 11 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

(end)

[dcollins]

Normally this would be expected, but with rootkit scanning, it's a bit odd. Unfortunately, looking at those scan results doesn't give us any indication of what happened during your scan, we need to see the detailed logs mentioned above.

[mbmo]

Sorry, wasn't able to get to it yet.

If I post the logs next week, would you be able to look at it?

[Firefox]

11 hours ago, mbmo said:

Sorry, wasn't able to get to it yet.

If I post the logs next week, would you be able to look at it?

Just post the logs when you are ready... and someone like @dcollins or someone else from staff will review them...

Thanks