NanoClient has appeared in System Tray

[tonyH]

Hi,

I've got a problem the same as other users have reported.

NanoCore client has appeared in my system tray and masquerades as Microsoft .NET Services Installation Tool in task manager (but the nanocore icon gives it away). Although the task can be ended, it comes back after a short delay.

I've just run FRST and upload the FRST and Addition logs.

I'd be really appreciative of any help you can offer to remove this.

FRST.txt

Addition.txt

[AdvancedSetup]

Hello @tonyH and

Please open Malwarebytes and run a Threat Scan and post back that log.

Thank you

Ron

 

[tonyH]

Hi,

I did as you suggested and I think my problem might be fixed now.

I've attached 3 log files. The first one 170614.txt is from earlier this week when I was experiencing the problem.

170616.txt is from early today and suggests that a problem was found.

170616-2.txt is from just now, and to me suggests that the problem is now cleared.

I'm wondering if to begin with that MalwareBytes was using old definitions (even though I always download the latest) but now it has updated the definitions to improve its detection capabilities?

I'd be interested to hear what your thoughts are please?

 

Thanks

Tony

170614.txt

170616.txt

170616-2.txt

[AdvancedSetup]

Could have been updated rules. We update many times every day.

Let's run some other scans to check and make sure the computer is clean.

 

Please restart the computer first and then run the following steps and post back the logs when ready.

STEP 01
Please download Junkware Removal Tool to your desktop.

• Shutdown your antivirus to avoid any conflicts.
• Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next reply message
• When completed make sure to re-enable your antivirus

STEP 02

 

 

Fix with AdwCleaner

 

Please download AdwCleaner by Xplode and save the file to your Desktop.

• Right-click on icon and select Run as Administrator to start the tool.
• Accept the Terms of use.
• Wait until the database is updated.
• Click Scan.
• When finished, please click Clean.
• Your PC should reboot now.
• After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

STEP 03
Download Sophos Free Virus Removal Tool and save it to your desktop.
 

• Double click the icon and select Run
• Click Next
• Select I accept the terms in this license agreement, then click Next twice
• Click Install
• Click Finish to launch the program
• Once the virus database has been updated click Start Scanning
• If any threats are found click Details, then View Log file (bottom left-hand corner)
• Copy and paste the results in your reply
• Close the Notepad document, close the Threat Details screen, then click Start cleanup
• Click Exit to close the program
• If no threats were found, please confirm that result.

STEP 04
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

• Double-click to run it. When the tool opens, click Yes to disclaimer.
• Press the Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
• Please attach the Additions.txt log to your reply as well.

 

Thanks

[tonyH]

Hi,

 

Thanks for your latest advice. I've now run through the steps you suggested and have attached the corresponding log files.

 

Thie fixing process did seem to find a few malware items, so I'm hoping that all is clean now.

 

many thanks for your guidance

regards

Tony

 

Addition.txt

AdwCleaner[C0].txt

AdwCleaner[S0].txt

FRST.txt

JRT.txt

SophosVirusRemovalTool.log

[AdvancedSetup]

You have some old versions of AVG antivirus on the computer. Please download and run the  AVG Removal Tool from AVG and run it to remove all old stuff from AVG and then reboot the computer.

You also have a very old and compromised version of Java installed along with P2P uTorrent and eMule software. I would highly recommend you uninstall both and stop using them if you value the security of your computer and it's data.
If you really have to have Java then make sure you always keep it up to date: https://java.com

Please go into Control Panel, Programs, Add/Remove and uninstall all versions of Java.

 

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

fixlist.txt

Thanks

Ron

 

 

[AdvancedSetup]

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