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I have been paying for and running Malwarebytes Premium for several years. Now a annoying Pop-UP notification keeps popping up "Version Update Available".
But when I try to update, the update fails  "The installation/removal of a previous program was not completed" Restarting my computer does not solve the problem. It is a vicious circle of failure.

Google searches reveal this is a huge problem for many customers.

I need a fix to this problem. This pop-up keeps re-occuring despite the fact that I have turned "OFF" all the notification Settings.

I just want to get back to work. What can I do to remedy this PROBLEM?  Besides un-installing Malwarebytes?

Malwarebyes Pop UP.jpg

Malwarebytes Settings Screen Shot.jpg

Malwarebytes Set-Up Failure Screen Shot.jpg

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Hello @Glennn

We have another tool called MB-Clean which will automate the whole process for you.

Tool can be found at : https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.
2. Tool will automatically clean up the older  product and will ask you for a restart.
3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product .
4. Click on "Yes" to reinstall MB 3.×.
5. Now you will have the latest product installed.

Please let me know if you are still seeing issues after the latest product install.

Edited by nikhils
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Hello @Glennn

A clean product reinstall should fix your issue. Please use the MB-Clean tool to perform this step as the tool will backup your license for you.

ol can be found at : https://downloads.malwarebytes.com/file/mb_clean

1. After downloading the tool run the tool.
2. Tool will automatically clean up the older  product and will ask you for a restart.
3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product .
4. Click on "Yes" to reinstall MB 3.×.
5. Now you will have the latest product installed.

Please let me know if you are still seeing issues after the latest product install.

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Downloaded from your link and activated with my old license key and that did the trick.  Thanks for your help, and also @gonzo!  Annoyingly, I see the same nag screen about there being an update is popping up again and again.  I'd rather not go down this rabbit hole again...

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