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So apparently my dad caught that Adobe Flash Player virus on his phone, and now he can't uninstall it cause it's a hidden administrative application (or whatever it's called). It's a virus that displays a pop-up window everytime an app is opened, and it asks for your credit card information. I tried installing an app to detect it and disable its administrative priveleges but the scan showed no results. What now?

P.S. The thing identifies as Malware but can't even be disabled, force stopped or cache-cleared. Is there a way to forcibly remove it via a computer or any other method?

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  • 3 months later...

Hi Sapphirelia,

You probably need to remove it from the Device admin list first, then uninstall it.  Here are some instructions: https://www.julianevansblog.com/2016/07/how-to-disable-android-app-device-admin-rights.html 

You may need to reboot the phone in safe mode as well to do this.  You will need to look up the instructions on how to boot into safe mode based on the specific brand/model of phone.  

Nathan

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