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Updates Are Not Current

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Why would the pop up come up telling me to check for updates when it already says 3.1.2 at the top of screen?  I went ahead anyway and clicked on Check For Updates, but it has been scanning for updates for close to four (4) hours now,   Everything else looks to be 100% fine, with all of my Real Time Protections showing ON.  Anyone know what is going on?  Isn't 3.1.2 already the most current?  If so, why is it telling me to look for updates, and why is it taking so long?  Should i abort, or just let it run through the nite and see what happens?  Thank you friends!

Edited by Quincy88
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I am a computer idiot, so I have no idea what you are talking about when you mention installation versions, or component package releases....I just know that it asked me to check for updates, and is telling me that my updates are not current.  And I already have 3.1.2  Thank you for the quick reply!

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Hello @Quincy88:

If a conventional Windows-based uninstall was not successful, the following procedure will likely achieve both an uninstall and a reinstall of the release version of MB3.  Restart the system to the Normal boot mode and log into a system Administrator account.  Then:

  1. Please follow the steps in the locked/pinned topic to uninstall the remnants of MB3 and reinstall the latest build: MB-Clean Tool (NOTE: After uninstalling with the MB-Clean tool, you will be asked to reboot.  Once restarted, the tool will ask you if you want to re-install Malwarebytes, you can select YES (it will download the MB3 release version) or you can download the MB3 release version manually (currently v3.1.2.1733-1.0.141-1.0.2092) to re-install from HERE).
  2. Only if that does not correct the system's issue, then please read the following and only separately attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: mb-check-results.zip, FRST.txt, and Addition.txt).

NOTE: The following MB3 information is also available: MB3 User Guide ONLINE, MB3 User Guide PDF, and the MB3 FAQ.

When completed, please update your topic with the status of the system.  Thank you.

Edited by 1PW
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