desktoplayer infection can't be cleaned

[richlyman]

Hi have been trying to use malwarebytes to clean up a machine, but it doesn't seem to be getting everything.

It seems like something may be fighting malwarebytes as it is hanging during updates and even attemping to stop the service will fail.

Log files will be in the next message as I don't seem to be able to insert them from this Windows 2008 Server machine. Any help would be greatly appreciated.

Rich

[1PW]

Hello @richlyman and

Unless your post is in need of the clarity your following data logs will bring, the consumer edition of MB3 is currently not written to provide on-access protection for any Microsoft server including the Windows Server 2008.

If you require assistance to permanently remove malware from a Windows system, please consider opening a topic in the Malware Removal for Windows sub-forum, or a Malwarebytes forum Administrator/Moderator can be requested to move this topic there.

Thank you.

Edited May 31, 2017 by 1PW