Ransomware Protection wont start

[scarycrow]

Every time I try to start Ransomware protection it just sits at "Starting"  I have even uninstalled and re-installed the program.  It worked for a short period of time then stopped working.  I have excluded mbam.exe  mbamservice.exe and the MBAM Service from Windows Defender.

 

 

mb-check-results.zip

Addition.txt

FRST.txt

[Porthos]

@scarycrow Hi and welcome.

 

Let's restart your computer (System has been up for 287.884 Hours) and report back if that does not help we will look deeper.

[dcollins]

If that doesn't help, please follow the steps below so we can get some more enhanced logs

1. Open Malwarebytes 3 and navigate to Settings -> Application
2. Turn on the option for Event Log Data
3. Navigate to Settings -> Protection
4. Attempt to turn on Ransomware Protection
5. Run mb-check from https://downloads.malwarebytes.com/file/mb3_check
6. Upload the zip file it creates on your desktop

[WhiteZero]

Slightly off-topic, should other users like myself be able to download OPs attachments? Because I can. Possibly sensitive user info open to everyone.

I thought in the past we couldn't download other's attachments, only that same user and admins/mods?

[Porthos]

28 minutes ago, WhiteZero said:

Possibly sensitive user info open to everyone.

There is nothing in those logs that can cause anyone harm. These logs are posted in the open on dozens or more help sites many times a day.

If you want to discuss/debate that please start your own topic in the general chat area.

Edited June 1, 2017 by Porthos

[bru]

Had the same problem on the computer running 3.1.  Ransomware protection was off after a restart and was stuck at "starting".  Another restart got it to work, but still...