Going from Pro to Premium3

[Wicked46Grace44]

Hey all. I have, on my busted laptop, Malwarebytes Anti malware. I was wondering about transferring the keys. I believe I had a lifetime license/key. The laptop works itself, just not the screen. So if I hook it to a tv, I'm good.

Anyways, when I tried to transfer the license, it would not let me. Do I really need to repurchase? I purchased a boxed copy from a site, but not from the company.  Any other information I will try to provide if needed. Thank you.

 

 

[Porthos]

25 minutes ago, Wicked46Grace44 said:

The laptop works itself, just not the screen. So if I hook it to a tv, I'm good.

Just deactivate it on your old computer. (computer needs to be online) and then activate it on your other computer.

If that does not work you can...

Create a support ticket. They will be able to help you reset your key and you should be able to register with the new key.

Support tickets can be created using the following link: https://support.malwarebytes.com/customer/portal/emails/new?b_id=6400

They will be able to take over from here.

Thank you,

[Wicked46Grace44]

Thank you! That worked I almost thought it would not, but I realized I was putting the keys in the wrong places!

Thank you very much!!

[Porthos]

8 minutes ago, Wicked46Grace44 said:

Thank you! That worked I almost thought it would not, but I realized I was putting the keys in the wrong places!

Thank you very much!!

 

Thanks for the good news.