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Removal instructions for Memeware

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Posted (edited)
What is Memeware?

The Malwarebytes research team has determined that Memeware is a screenlocker. These so-called "screenlockers" try to trick you into paying a ransom for getting back control of your computer.

How do I know if my computer is affected by Memeware?

You will see this screen as soon as the program runs:

main.png

How did Memeware get on my computer?

Tech Support Scammers use different methods for distributing themselves. This particular one was offered as an update.

How do I remove Memeware?
Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted application, but due to the nature of the infection this will require a few extra steps.
  • Note that the password for the screenlocker is 290134884.
  • But you can also use Ctr-Alt-Del to access Taskmanager.
    warning1.png
  • End the process called memeware.exe. Both methods will give you back control.
  • Then continue with the instructions below.
  • Please download Malwarebytes to your desktop.
  • Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.
  • Then click Finish.
  • Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu.
  • If another update of the definitions is available, it will be implemented before the rest of the scanning procedure.
  • When the scan is complete, make sure that all Threats are selected, and click Remove Selected.
  • Restart your computer when prompted to do so.
Is there anything else I need to do to get rid of Memeware?
  • No, Malwarebytes removes Memeware completely.
How would the full version of Malwarebytes help protect me?

We hope our application and this guide have helped you eradicate this hijacker.

As you can see below the full version of Malwarebytes would have stopped the screenlocker from running.

 

protection1.png


Technical details for experts


Malwarebytes scan log:

 
Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 5/29/17
Scan Time: 8:32 AM
Log File: mbamMemeware.txt
Administrator: Yes

-Software Information-
Version: 3.1.2.1733
Components Version: 1.0.122
Update Package Version: 1.0.2042
License: Premium

-System Information-
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: {computername}\{username}

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 332880
Threats Detected: 1
Threats Quarantined: 1
Time Elapsed: 1 min, 31 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
Trojan.LockScreen, C:\USERS\{username}\DOWNLOADS\MEMEWARE.EXE, Delete-on-Reboot, [282], [401503],1.0.2042

Physical Sector: 0
(No malicious items detected)


(end)
As mentioned before the full version of Malwarebytes could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
  •  
Edited by Metallica

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