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Hello dieselburner and welcome to Malwarebytes,

My screen name is kevinf80, i`m here to help clean up your system. Make sure to run all scans from accounts with Administrator status, continue as follows please:

Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good...

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. "Do not open that file"
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Open FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

Next,

Open Malwarebytes, select > "settings" > "protection tab"

Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on....

Go back to "DashBoard" select the Blue "Scan Now" tab......

When the scan completes deal with any found entries... Then select "Export Summary" then "Text File (*.txt)" name that log and save , you can copy or attach that to your reply...

Next,

Download AdwCleaner by Xplode onto your Desktop.

Or from this Mirror
 
  • Double click on Adwcleaner.exe to run the tool
  • Click on the Scan in the Actions box
  • Please wait fot the scan to finish..
  • When "Waiting for action.Please uncheck elements you want to keep" shows in top line..
  • Click on the Cleaning box.
  • Next click OK on the "Closing Programs" pop up box.
  • Click OK on the Information box & again OK to allow the necessary reboot
  • After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed...


Next,

user posted imageEmsisoft Emergency Kit
  • Click Here to download Emsisoft Emergency Kit. The download will automatically start after a moment.
  • Save EmsisoftEmergencyKit.exe to your Desktop.
  • Double click on EmsisoftEmergencyKit.exe (Windows Vista/7/8/10 users: Accept UAC warning if it is enabled). A screen like this will appear:
    user posted image
     
  • Leave everything as it is, then click Extract. This will unpack Emsisoft Emergency Kit to the EEK folder located in the root drive (usually C:\).
  • Once the extraction is done, an icon will appear on your Desktop. Double click it to start Emsisoft Emergency Kit.
    user posted image
     
  • Wait for Emsisoft Emergency Kit to finish loading signatures. A screen like this should appear:
    user posted image
     
  • Choose Yes, then wait for EEK to finish updating.
  • Choose Malware Scan under the Scan button. When EEK asks to activate PUP detection, choose Yes.
  • Wait for the scan to finish.
    user posted image
     
  • If EEK detects something, all detected items will be displayed. Place a checkmark before everything, then choose Quarantine Selected.
  • If Emsisoft Emergency Kit asks to reboot, please do so immediately.
  • The scan log is located in Logs -> Scan Logs. Click on the entry of the latest scan, choose Export and save the report on your Desktop.
    user posted image
     
  • Please Copy and Paste the contents of the scan log in your next reply.


Let me see those logs, also tell me if there are any remaining issues or concerns...

Thank you,

Kevin..

fixlist.txt

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That log is from the second run... I assume the fix was completed successfully after the first run...? What is happening with your PC now, any issues or concerns...

Next,

Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop

Ensure to get the correct version for your system....

32 Bit version:
https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

64 Bit version:
https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en

Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window
In the "Scan Type" window, select Quick Scan
Perform a scan and Click Finish when the scan is done.

Retrieve the MSRT log as follows, and post it in your next reply:

1) Select the Windows key and R key together to open the "Run" function
2) Type or Copy/Paste the following command to the "Run Line" and Press Enter:

notepad c:\windows\debug\mrt.log

The log will include log details for each time MSRT has run, we only need the most recent log by date and time....
 
Thank you,
 
Kevin..

 

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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