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Malicious pop up windows on Google Chrome


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For a little over 2-3 weeks or so I've been having an issue, even despite having Malwarebytes (and even purchasing it yesterday), of new windows with sketchy ads/websites popping up while I'm just on Chrome. It seems to only be on Chrome and I've tried many things suggested, even restarting Chrome, uninstalling, reinstalling, using cleaners, different anti malware programs, and even tried weeks ago a system restart to an earlier date but I must have acted too late as the time brought back (which I think was around the 10th or 11th of May) I was still infected, but nothing could detect or get rid of whatever it is that is causing chrome to do this. Malwarebytes seem to "stop" the pop ups, and says they blocked it but it's not preventing it from happening and there are times when the page isn't even blocked so I have to manually do it with a chrome addon...which doesn't help much. It kind of just makes it so a blocked site pops up in a new window. 

Some of the sketchy sites that pop up are, but definitely not limited to:
goodsearch(.)com
- go.mobifoth(.)com
- digitalprivacyalerts(.)org
- go.searchlock(.)com
- foy4a.trackvoluum(.)com
- marmrtr111(.)com
- And Just many many other really random things. Those were just very few of a whole list that is on chromes "blacklist" addon I have.

 

I've seen issues similar to this on other forums, but a lot of them have warnings regarding the specific system a person is using, so I wanted to ask for help with this. I was kinda of scared to try something I saw without guidance. I did try something by myself involving something called FRST but I feel I may have messed up somewhere along the way...as evident since I still have the issue. 

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  • Root Admin

Hello @Seikoko and sorry for the delay

 

Please restart the computer first and then run the following steps and post back the logs when ready.

STEP 01
Please download Junkware Removal Tool to your desktop.

  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus

STEP 02

 

 

adwcleaner_new.png Fix with AdwCleaner

 

Please download AdwCleaner by Xplode and save the file to your Desktop.

  • Right-click on adwcleaner_new.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now.
  • After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

STEP 03
Download Sophos Free Virus Removal Tool and save it to your desktop.
 

  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View Log file (bottom left-hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program
  • If no threats were found, please confirm that result.

STEP 04
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

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I'm really sorry to ask this, but from the time I posted this to now, the issue has actually been resolved. I felt really bad for some reason even wasting your time, but if I have another issue I'll be sure to ask another time. I'm sorry. This is no longer an issue for me personally and this topic can be closed.

 

Thank you again.

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