Unable to connect the service error w/Premium

[amd098]

I ran the check tool and it's results are attached.  I have the premium version and this has been going on for a few days and I am at a loss as to what to do.  The only other AV program I use is windows defender.

 

When I look for a service for MB, I don't see it in services.msc as well.

 

MB-CheckResults.txt

Edited May 27, 2017 by amd098

[1PW]

Hello @amd098 and

MB3 v3.0.6.1469 had/has been replaced by more than one update, of which the current release is v3.1.2.1733 and those updates contained very many fixes compared to your system's current version.  Although the current MB3 update is being throttled out, an individual user is more than welcome to immediately install the update before your system's update is chosen on a random basis, or before the updating throttle is opened to full.  This would certainly be the case if you are one of the few users experiencing an MB3 issue.  Since at least one MB3 update was missed, please consider employing the MB-Clean support tool only for this one-time update process.  As a safety precaution, please store the system's MB3 license key separately until the system in question and MB3 are running well with v3.1.2.1733.

After completion, please respond to your topic with the status of the system.

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Thank you.