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Web Protection won't turn on

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Hi Guys,

I have the same problem as JayBee.  Here are my stats:

Malwarebytes ver:

Component pkg ver: 1.0.103

Update pkg verson: 1.2.2006

I uploaded the files as requested.  

I am running Kaspersky, as well and MWB.  I was thinking that might cause a conflict, so I turned of the Kaspersky protect.  However, I have the same problem still.

Thanks for the help!




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9 minutes ago, Mike_P said:

Glad you mentioned that.  MWB says I am on the latest update.  It states that there are no updates available.  

Sorry to be dense, but how do I upgrade?


Simply download the newest version from --> HERE <-- and install over the top of your existing version.

Edited by Firefox
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Hello @Mike_P

Looks like you install did not go through cleanly. 

Can you please run the following tool MB-Clean: https://downloads.malwarebytes.com/file/mb_clean

Tool will ask you for a reboot . Please restart your machine and then the tool will prompt you for a reinstall.

You should be able to install the latest version without any issues.

Please let us know.

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Win 10 safemode was an adventure!  I am back to normal mode, and I have no malwarebytes at all.  Now what?


Now, install Malwarebytes!  It worked and I have full functionality.


Thanks, Nikhil Setlur!

Edited by Mike_P
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