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How do i stop this by fixing it,

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i'm pretty sure theres malware involved that my multiple anti virus scans havent picked up that is causing this, but i have run hitmanpro avast and malwarebytes scans numerous times, all have come up clear as i have deleted the ones that have appeared,

Yet with malwarebytes i get a notification about once every 2 minutes about it blocking an outbound thing from sysWOW64/svchost.exe, then i check my logs it occurs about 2 times a minute. now i've seen other cases of thise and it has come to my attention to make my own separate post, as its individually based apparently,


here are the txt files.

side note: i also have this chrome issue where new tab defaults to default-search.net i have tried all the recommended procedures to remove it but it won't change anything





Edited by MegaJeffstar
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  • Root Admin

Hello @MegaJeffstar and sorry for the delay


Please restart the computer first and then run the following steps and post back the logs when ready.

Please download Junkware Removal Tool to your desktop.

  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus




adwcleaner_new.png Fix with AdwCleaner


Please download AdwCleaner by Xplode and save the file to your Desktop.

  • Right-click on adwcleaner_new.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now.
  • After reboot, logfile will be opened. Copy its content into your next reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

Download Sophos Free Virus Removal Tool and save it to your desktop.

  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View Log file (bottom left-hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program
  • If no threats were found, please confirm that result.

Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.



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Hello @AdvancedSetup and thanks for the response

sorry for the delay i was busy elsewhere

Log of the JRT ~

Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.3 (04.10.2017)
Operating System: Windows 10 Home x64
Ran by jeffj (Administrator) on Tue 06/06/2017 at 16:33:58.09


File System: 0


Registry: 0



Scan was completed on Tue 06/06/2017 at 16:36:07.01
End of JRT log

Log of AdwCleaner ~

# AdwCleaner v6.047 - Logfile created 06/06/2017 at 16:40:05
# Updated on 19/05/2017 by Malwarebytes
# Database : 2017-06-05.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : jeffj - DESKTOP-0TNUHN7
# Running from : C:\Users\jeffj\Desktop\AdwCleaner.exe
# Mode: Clean
# Support : https://www.malwarebytes.com/support


***** [ Services ] *****


***** [ Folders ] *****

[-] Folder deleted: C:\Users\jeffj\AppData\Local\AdvinstAnalytics
[-] Folder deleted: C:\Users\jeffj\AppData\Local\AdService

***** [ Files ] *****

[-] File deleted: C:\Users\jeffj\AppData\Local\Temp\Utils.dll

***** [ DLL ] *****


***** [ WMI ] *****


***** [ Shortcuts ] *****


***** [ Scheduled Tasks ] *****


***** [ Registry ] *****

[-] Key deleted: HKCU\Software\Classes\Applications\interstatnogui.exe

***** [ Web browsers ] *****



:: "Tracing" keys deleted
:: Winsock settings cleared


C:\AdwCleaner\AdwCleaner[C0].txt - [1013 Bytes] - [06/06/2017 16:40:05]
C:\AdwCleaner\AdwCleaner[S0].txt - [1291 Bytes] - [06/06/2017 16:39:35]

########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [1159 Bytes] ##########



Sophos Virus Removal found no threats,


Thank you for your time!



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Here you go


-Log Details-
Scan Date: 6/6/17
Scan Time: 6:10 PM
Log File: MBAMscanreport.txt
Administrator: Yes

-Software Information-
Components Version: 1.0.139
Update Package Version: 1.0.2095
License: Trial

-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: DESKTOP-0TNUHN7\jeffj

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 410138
Threats Detected: 0
(No malicious items detected)
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 2 min, 39 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)



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  • Root Admin

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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