DNS caching = massive grief

[MarkAGregory]

The new dns caching is causing massive grief. I have v3.06.

I'm editing three drupal websites that are all cpanel hosted. Two with au.godaddy.com and one with tppwholesale.com.au

After a few pages all of the pages point to the one website or I get messages saying website cannot be loaded.

I turned off all caching in chrome and firefox (I'm using chrome to edit the two godaddy websites and firefox for tppwholesale)

I've added all websites to the exclusions in malwarebytes. both www.website.com and website.com

This is a nightmare scenario as the malwarebytes is preventing me from seeing/editing the websites.

[KidwithSmurf]

Hey,

I'm no expert but I'm curious because I get the same error message as in your second screenshot when Web Protection is turned on. 

So I was wondering, as you are using v3.06 of Malwarebytes can you try updating to  v. 3.1.2.1733 which can be found here:

Then can you try turning off Web Protection once updated and going to http://iptest.malwarebytes.org/ which you should see the following: http://prntscr.com/faqqxv

Then try turning on Web Protection and visiting http://iptest.malwarebytes.org/ and tell me if you can see: http://prntscr.com/faqvqf  (You may have to wait a few seconds for Web Protection to turn back on)

If when you visit http://iptest.malwarebytes.org/ with Web Protection turned on and get the same error message when Web Protection is turned on as I do (Aka the same error message as in your 2nd screenshot), then that would be very helpful to know as I have been trying to get this issue with Web Protection fixed myself.

Your issue might be separate to mine, however It would be much appreciated if you could try that and see if it is the same.

Thanks,
KidwithSmurf

Edited May 22, 2017 by KidwithSmurf

[dcollins]

If you disable Web Protection, does the issue go away?

[MarkAGregory]

I had to turn malwarebytes off completely to get the websites to work again. The dns caching is a disaster for malwarebytes. If it cannot distinguish between hosted websites then it is going to be a mess. I'll try 3.1xx later.

[dcollins]

@MarkAGregory if you had to turn off Malwarebytes completely, and not just Web Protection, there's a possibility of a conflict with some other software on your machine. If you get a chance, please provide the logs requested in the following thread

 

[MarkAGregory]

I found the only solution to this problem was to exit malwarebytes, edit the three websites and then start malwarebytes again. I'm not posting the logs as they provide too much information. This negates the effectiveness of malwarebytes. If it cannot distinguish between hosted cpanel on similar servers then it is a mess.

[Porthos]

30 minutes ago, MarkAGregory said:

I'm not posting the logs as they provide too much information.

You can PM those logs to @dcollins to keep them private.