Jump to content

Windows 10 Hangs on Welcome Screen After Installing MBAM 3.1


Recommended Posts

After installing Malwarebytes 3.1, my computer is hanging on the welcome screen for several minutes when I boot up. I previously thought that something else was wrong with the machine (ie. a faulty Windows update), so I flashed my hard drive with a CloneZilla image I took a few weeks ago. (I do them on a monthly basis.) The problem was gone until I reinstalled MBAM 3.1. Does anyone have any suggestions or know of a workaround to this extremely annoying (and time-wasting) problem? I've wasted almost all day bringing my computer up to date with all of the stuff that's changed since the last image I took, and now I'm back where I started. :(

Edited by David-B
Link to post
Share on other sites

It happened inconsistently, but I seem to have been able to resolve the problem by delaying the protection start by 15 seconds. (I cannot remember what the setting is called and I cannot look right now because I do not currently have access to a computer with MBAM on it, so I am just going to hope that you know what I am referring to.)

Edited by David-B
Link to post
Share on other sites
4 hours ago, David-B said:

It happened inconsistently, but I seem to have been able to resolve the problem by delaying the protection start by 15 seconds. (I cannot remember what the setting is called and I cannot look right now because I do not currently have access to a computer with MBAM on it, so I am just going to hope that you know what I am referring to.)

I have the same problem as you but on Windows 7 (Windows 10 seems OK). I found that delaying the startup can just cause MWB to hang the system later instead of earlier. As the behaviour is inconsistent, you may find after a few restarts that you have not resolved it at all

Link to post
Share on other sites
On 5/23/2017 at 8:56 PM, MikeAustin said:

I have the same problem as you but on Windows 7 (Windows 10 seems OK). I found that delaying the startup can just cause MWB to hang the system later instead of earlier. As the behaviour is inconsistent, you may find after a few restarts that you have not resolved it at all

Well I enabled the delay a day before I made the post stating that I had done so, and as of this post, I have gone about two whole days without problems whatsoever. I don't seem to be experiencing the system hang later instead of earlier though.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.