MBAM NO LONGER DEPENDABLE

[yardmetre]

Really getting disgusted with MBAM. Seems since version 3 was introduced they have not been able to make the software function properly ALL OF THE TIME.

About 12 hours ago Web Protection turned off. After messing around with quit, reboot etc., as recommended in forum posts, I have deactivated and uninstalled Malwarebytes 3

Installed version was Malwarebytes v 3.1.2.1733 Premium. Window 8.0 x64Bit

I'm looking for an alternative software package. In the meantime I'll re-install WinPatrol WAR and a few other products that might just protect my  computer 24/7 x 365 days.

Malwarebytes has built its reputation on being reliable/dependable, without customers having to mess around creating logs and submitting them to a forum for analysis. If they can't manage to continue with that type of performance then people will look elsewhere.

 

 

 

[nikhils]

Hello @yardmetre

First of all apologize for your inconvenience.

The web protection turning off was due to a Database update issue from our end which has been rectified:

To get things working normally again simply open Malwarebytes and click on “Current” next to where it says Updates in 
the Dashboard and it should download and install working databases.

If it is able to successfully update but protection still is not working, then please try right-clicking the Malwarebytes tray icon next to your system clock and select Quit Malwarebytes. 

Open Malwarebytes once again from your START → Programs menu or from the shortcut located on your Desktop.

Let us know if that helped.

[Mount-Ararat]

Well, a few people had this problem and MWB fixed it up quickly and efficiently. I could not speak any higher of them. Thank you Nikhil and your team at MWB.

Yardmetre, I would suggest that you follow the instructions from Nikhil and your computer will be again protected. It was only a little glitch and they have done a great job.

Thanks again, Nikhil

 

[nikhils]

Glad to know everything is working well @Mount-Ararat