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Web protection will not turn on

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7 minutes ago, dbartenstein said: on Win10 64 Pro.  Web protection was off.  Wouldn't turn back on.  I uninstalled and reinstalled.  Now web protection stays on, but it tells me updates are out of date and won't allow the update function to work...... Epic fail Malwarebytes


Yeah. My license renewal happens to come in 3 days. They better gave me a good incentive to renew. No, seriously; they need to test their stuff. Especially with the latest ransomware, this is a *very* bad time to let their program go awol.

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  • celee unlocked this topic
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Hi @meimeiriver, sorry to hear that you are also having this problem.

This web protection issue has been resolved. Head here for more information: 

Consumers on Malwarebytes Premium or our Business version were protected from the WanaCrypt0r ransomware from the beginning. You can read more here: https://blog.malwarebytes.com/cybercrime/2017/05/wanacrypt0r-ransomware-hits-it-big-just-before-the-weekend/

Please let us know if you hare still having problems after updating and restarting.

Thank you,

Edited by celee
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