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'Unable to contact license server' and 'installation_token not found'


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1 minute ago, evalles said:

I followed the instructions to try and get the license server issue working.  Ran mbclean, quit the app, restarted, the whole 9 yards.  I'm still receiving these two errors when trying to activate.

Hi and Welcome,

My name is Porthos and I will assist you to the best of my ability. If I can't guide you after you post the logs, I will find a staff member who can better assist you. 

 

  • Any screenshot(s) of error messages(s) or other incorrect behavior
  • Create and obtain an mb-check log
    1. Download MB-Check and save to your desktop
    2. Double-click to run MB-Check and within a few second the command window will open, then click "OK" 
    3. This will produce one log file on your desktop: mb-check-results.zip
      • Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
  • Create and obtain Farbar Recovery Scan Tool (FRST) logs
    1. Download FRST and save it to your desktop
      Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
    2. Double-click to run FRST and when the tool opens click "Yes" to the disclaimer
    3. Press the "Scan" button
    4. This will product two files in the same location (directory) as FRST: FRST.txt and Addition.txt
      • Attach both of these logs to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the files to the attachment area

 

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