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Web protection won't turn on and scan won't run.

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Checked second computer after discovering this problem - found a completed scan with two threats - when I tried to quarantine them they started multiplying - shut down with Early Protection set after they got passed 100. GETTING VERY WORRIED


Still no Web Protection after reboot with Early Protection On with both Win 10 computers.

Edited by KeytarPaul
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i am having this problem too, ive tried the steps in previous threads from months ago where it seemed to be a problem with some users. now it sounds like thousands of people are having this same problem today...needless to say i have uninstalled, reinstalled. i thought it may have been a windows 7 compatibility problem but it seems this is troubling people across all microsoft products. 

i love this product but it seems to give me more problems than any other service i've paid for. 

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