Malwarebytes Not Working, Probably Infected

[Kender Bard]

My Malwarebyets Premium informed me that web protection had been disabled which was not something I did. It would not enable when I tried to re-enable it. I restarted the computer and attempted to do a scan but the program scans 0 files.

Per the "I'm infected what do I do now" thread, here is my Farbar logs and attachments.

Addition.txt

FRST.txt

Edited May 19, 2017 by Kender Bard

[Thingy]

I too have the same problem. It started about 30 minutes ago.

I tried scanning, Mbam will check for updates and after this update-check Mbam finishes the scan and reports nothing was found. Scantime of 1 second.

It might be Important to note that today my premium time has expired and was automatically renewed.

Do i have to open a new thread?

 

[bmac]

Ditto. Scans zero files and says real time web protection 'starting'. Getting constant reminders not completely protected.

[DeDaMrAz]

Comment removed.

Edited May 19, 2017 by DeDaMrAz
Some weird rules on this board...

[Kender Bard]

Quote

Please do not reply to another users post in the Malware Removal for Windows sub-forum.

Everyone please stop replying to my topic.

[bmac]

I suggest they need to know it is not a one-off problem

[Nekochan]

Yep can confirm same behavior on my end, just started

[Corvax]

I have this problem as well, I thought it was because of the windows update I did last night. I tried deactivating key, uninstalling and re-installing, that looked like it worked, but after the first scan, it got turned off by itself.

[bmac]

Suggest everyone heads over to the Malwarebytes 3 forum where it has been kicking off for quite some time and in a very big way.

[kenshin985]

Hey, i have the same problems. I can't turn on my web protection and I can't scan my system ;_;

[Zintern]

Same problems here, let's wait till tech support gets on this issue.

[Bhikkhu_Samahita]

Same here: unable to activate web protection and the scan is not working

[DannyBoyRP]

Mods asleep, post malwares

[Bhikkhu_Samahita]

Please send them email on problem here:
https://support.malwarebytes.com/?b_id=6400

[SylvioHaas]

Same problem: web protection does not activate and MbAM 3.1.2 is unable to scan.
Windows 10 version 1703.
Thank you.

[potestas227]

Scanning now, but still NO real time protection

[dcollins]

This issue should be fixed with a database update