Jump to content

Black Screen After Malware Removal. Help!

Recommended Posts


I used Malwarebytes to remove malware, browser adware and some SNARE virus

After Scan There was about 3000 detected files. So I was a bit paranoid and I think I deleted them immediately from quarantine and restarted.

Now I have Black Screen after windows logo loading, no cursor nothing.

I can access Safe Mode option menu but Safe Mode also have Black Screen.

I did 2 System Recovery points but it didn't work.,

I booted my PC using windows 8,1 installation USB and tried to REPAIR, didn't work.

I tried to upgrade to windows 10 using USB to fix it but it does not allow me to do that without access to my current windows.

I didn't tried REFRESH, RESET and CLEAR INSTALL yet because I don't want loose very important files.

Possible Causes

1. Important system files was deleted when removing malware

2. My SSD was full, was in very low memory and I also did AVG update right before restart

3. Virus is blocking access.

How can I fix it without loosing my files and apps?

Are There any bootable USB software that can Help?

Please can you give me any advice? 


Desktop Pc Windows 8.1 ASUS i7 hexacore AVG Antivirus


Edited by gopanda
Link to post
Share on other sites

Update. I am able to access my computer using cmd.exe /notepad. All Drives looks good. 

But I noticed that my SSD where windows is installed is no set as Primary C: It is set as last G: not as usually it was.

Is it possible that problem is only because windows is booting from wrong Drive?

How can I change it to back to C:?



Link to post
Share on other sites

  • 2 months later...
  • Root Admin

We're sorry. It looks like your topic was somehow overlooked. Due to the length of time we'll go ahead and close this topic now but if you still actually need help please send a private message to one of the Moderators and we'll assist you.Thank you and sorry we missed your topic.

Link to post
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.