Jump to content

Recommended Posts

Okay, here is what is going on.  From the forum a while back, it was suggested that I turn off fast startup in power options.  I did and RTP worked until today.  I went back and turned off fast startup again and RTP worked, but now I am being told that exploit protection is off.  I have included the MB-Check zip file.  I am really confused now. Please help.


Link to post
Share on other sites

  • 6 months later...

My Real Time Protection has gone off again.  It works for a month and then goes off.  I am getting frustrated with the issue.  I have sent all testing done to the tech's and followed all directions and still , RTP goes off.  I really think that this is an issue that Malwarebytes should be addressing.  Has anybody come up with a more consistent solution?

Link to post
Share on other sites

1 hour ago, Cabizzi said:

I have sent all testing done to the tech's and followed all directions and still , RTP goes off. 

Let us get a clean install of the current version. 3.3.1


We have another tool called MB-Clean which will automate the whole process for you.

 Tool can be found at https://downloads.malwarebytes.com/file/mb_clean


1. After downloading the tool run the tool.

2. The tool will automatically clean up the older possibly damaged installation and will ask you for a restart.

3. Restart your system and then the MB-Clean tool will prompt you to re-install the latest product .

4. Click on "Yes" to reinstall MB 3.×.

5. Now you will have the latest product installed. If it does not offer the new install after the reboot you can download and install from here. 


 Please let me know if you are still seeing issues after the latest product install.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.