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jphelan

System Requirements for Intall

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After testing Anti-Ransomware Beta on a handful of users we decided to take a chance and pushed it out to the whole company via Group Policy. We probably have about 180+ people with it now, but some computers it simply does not install nor does it leave much reason why when it doesn't.

Are there prerequisites for it to install? Where can I find a log on the client when it wont install .

Thanks,

Jim

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Hello @jphelan:

The current version of the Malwarebytes Anti-Ransomware for the Business product is v0.9.17.689 per the post at https://forums.malwarebytes.com/topic/200928-mbar-beta-free-still-up-to-date/?do=findComment&comment=1125530.

The system requirements are well documented within the Malwarebytes Anti-Ransomware Administrator Guide.

A request has been made to move your topic to the Malwarebytes Anti-Ransomware for Business sub-forum where Malwarebytes' Corporate Product Support representatives can assist you in depth with the individual system issues you have referenced.

Thank you for your interest in, and use of, Malwarebytes' products.

Edited by 1PW

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1PW - Thanks for the reply.

The version you not in the post is the eversion we are running. We are also familiar with the Administrators guides HARDWARE requirements. We were inquiring about prerequisites (Subject was not clear - body of message was). 

I will look for the post to be moved and help for the corporate folks. My apologies I though it was in the right place.

Thanks,

Jim

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Hi @jphelan, MBARW's pre-reqs are not much really. Main points are no Windows XP or Server OS support, just workstation's Win 7 and up. Other than that it requires active internet connection and for the following URL's to be explicitly allowed on any firewall, NGFW with SSL packet inspection, content filter, proxy etc..

External URLs to have open
https://data.service.malwarebytes.org
Port 443 outbound
https://data-cdn.mbamupdates.com
Port 443 outbound
https://keystone.mwbsys.com
Port 443 outbound

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Thank you for the reply. Just a little baffled why it wont install on some machines. We are not installing it on XP or servers - just Windows 7.

Jim

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