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Cannot get rid of Adware in my Browser. Please help!

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Hello MalwareBytes forum!

As of a few days ago, I have been getting adware appearing in my Chrome browser whenever I am logged in with my Google account. The pop-ups are from sites such as go.searchlock.com/Chrome/614/ and random sketchy browser games.

I have tried everything I can think of to get rid of these pop-ups.

Some of the following include:

  • AdWCleaner
  • MalwareBytes
  • Avast
  • HitmanPro
  • Zemana
  • GridinSoft
  • Junk Removal Tool
  • Chrome Cleanup Tool (Found nothing)
  • Resetting all Chrome Settings

Some of the scans will find suspicious files and will take care of them. There are no issues when I'm not logged into Chrome. However, as soon as I log back into my Google account in Chrome, the pop-ups come right back.

Also, all the extensions I have installed in Chrome are ones I recognize and installed myself.

I have no idea where this came from. I believe my girlfriend downloaded a PDF reader from a sketchy site or something, but that's just speculation.

The FRST and Addition text files are attached.

This is driving me crazy. Please help!

- smn89



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Quick Update:

I decided to do a complete restore of my C drive to a backup I created when this issue did not exist.

No changes whatsoever. I logged back into Chrome, and after a while a pop-up appeared.

This pretty much proves that there's something wrong with my Google account, and it's putting these suspicious files onto my computer.

I'm completely out of options. I really need help with this.

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Quick Update #2:

I figured out the issue. One of my extensions had gone bad. I feel silly now, but I'm glad I found the cause of the issue.

For those who are curious and want to avoid the bad extension: https://chrome.google.com/webstore/detail/smartshot-screen-capture/edjbamdongkhmagbpppagfjbcojajeae?hl=en-US


It's unfortunate that it was this app. It was actually quite good beforehand.

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  • 2 months later...
  • Root Admin

We're sorry. It looks like your topic was somehow overlooked. Due to the length of time we'll go ahead and close this topic now but if you still actually need help please send a private message to one of the Moderators and we'll assist you.Thank you and sorry we missed your topic.

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