Malwarebytes 3 Real-Time won't enable

[Acor]

Hi why my malwarebytes 3 realtime won't enable? Am I infected?

[Porthos]

Hi and Welcome,

My name is Porthos and I will assist you to the best of my ability. If I can't guide you after you post the logs, I will find a staff member who can better assist. 

• Use mb-check to gather MB3 logs:
  1. Download mb-check from here and save to your desktop
  2. Run mb-check and within a few second the command window will open and then close
  3. This will produce one log file on your desktop: mb-check-results.zip
  4. Attach this log file to your post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
• Create and obtain Farbar Recovery Scan Tool (FRST) logs
  1. Download FRST and save it to your desktop
     1. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
  2. Double-click to run and when the tool opens click Yes to the disclaimer
  3. Press Scan button
  4. This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt
     1. Attach both of these logs to your post by clicking on the "Drag files here to attach, or choose files..." or simply drag the files to the attachment area

Please consider selecting the "Follow/Following" button, near the upper-right corner of your topic, to receive timely email notifications about updates to your topic.

 

 

 

Edited May 15, 2017 by Porthos

[Acor]

1 hour ago, Porthos said:

Hi and Welcome,

My name is Porthos and I will assist you to the best of my ability. If I can't guide you after you post the logs, I will find a staff member who can better assist. 

• Use mb-check to gather MB3 logs:
  1. Download mb-check from here and save to your desktop
  2. Run mb-check and within a few second the command window will open and then close
  3. This will produce one log file on your desktop: mb-check-results.zip
  4. Attach this log file to your post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
• Create and obtain Farbar Recovery Scan Tool (FRST) logs
  1. Download FRST and save it to your desktop
     1. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
  2. Double-click to run and when the tool opens click Yes to the disclaimer
  3. Press Scan button
  4. This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt
     1. Attach both of these logs to your post by clicking on the "Drag files here to attach, or choose files..." or simply drag the files to the attachment area

Please consider selecting the "Follow/Following" button, near the upper-right corner of your topic, to receive timely email notifications about updates to your topic.

 

 

 

Just restart and it got fix  Thanks

[Porthos]

If it acts up again just post the logs.