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Xara Web Designer - False Positive


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Xara Web Designer exe program classified as ransomware when exporting and generating index.htm etc website files. Xara program shuts down automatically and no files are generated. The WebDesigner.exe program is placed into quarantine. 

This occurs with the latest xara web designer 12 program and 9 edition. 12 edition attached.

Excluding xara program and/or complete xara folder makes no difference.

Log as follows:

-Log Details-
Protection Event Date: 5/11/17
Protection Event Time: 7:36 AM
Logfile: log malware.txt
Administrator: Yes

-Software Information-
Components Version: 1.0.103
Update Package Version: 1.0.1913
License: Trial

-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: System

-Ransomware Details-
File: 1
Malware.Ransom.Agent.Generic, C:\PROGRA~1\Xara\XARAWE~2\12\WEBDES~1.EXE, Quarantined, [0], [-1],0.0.0






Edited by 121
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35 minutes ago, 121 said:

Hi thisisu. Much appreciated for your lightning fast response. 

So do I have to update anything? How did you "fix" it in layman's terms? :)

You're welcome

You do not need to update anything. After verifying that this file should not be detected, I added it to a list of known good files that prevent our software from detecting it again.

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Just now, thisisu said:

I added it to a list of known good files that prevent our software from detecting it again.

Wondering how my version of MB knew that you added xara to the list? I didn't update the MB database. :huh:

Well anyway, it works fine now. Good job and thanks again!

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