Save as and/or Open Dialog in MS Office and Solibri

[dothedew]

I found this link on MS Office when suddenly my Save as and Open dialogs quit working in the MS Office programs. This was a few days after installing the Windows 10 Creators Update.

https://support.office.com/en-us/article/Office-crashes-or-hangs-in-Windows-10-Creators-Update-with-Malwarebytes-3-0-7a59dfbc-5997-4798-903e-a9e709f17692?ui=en-US&rs=en-US&ad=US&fromAR=1

After I installed Malwarebytes Version 3.1.2.1733, it seems to have fixed the MS Office problem.

I also use a 3D modeling program that of course is not as popular as MS Office.  It is named Solibri, by Nemetchek.  It works fine if I double click a model with their smc extension, but if I am in Solibri and try to open or add a model which brings up a browser dialog to browse to the file I want, it instantly crashes.

Any thoughts?

[Porthos]

9 minutes ago, dothedew said:

Any thoughts?

Try excluding the program folder in MB. Also turn off one MB protections at a time to test which if any of the protections are causing the issue.  

Edited May 13, 2017 by Porthos

[dothedew]

I excluded the folder:  C:\Program Files\Solibri\SMCv9.7

Still crashed.

 I quit Malwarebytes completely and tried again and Solibri still crashed on File Open.

Log is attached but I'm not sure what the entries mean.

runtime.log

[Porthos]

1 hour ago, dothedew said:

I quit Malwarebytes completely and tried again and Solibri still crashed on File Open.

Not an MB issue then. Might look to the software maker for help.  Could be a  1703  update side effect.