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Hi,

I am in the final throes of removing vundo.h on a friend's PC. We are able to run malwarebytes in safe mode, but when it attempt to remove the files in question upon reboot, the machine blue screens. Here is the malwarebytes log file:

Malwarebytes' Anti-Malware 1.38

Database version: 2357

Windows 5.1.2600 Service Pack 3

7/22/2009 4:04:17 PM

mbam-log-2009-07-22 (16-04-16).txt

Scan type: Quick Scan

Objects scanned: 103888

Time elapsed: 6 minute(s), 55 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 1

Registry Keys Infected: 5

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 2

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

C:\WINDOWS\system32\gstndny.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{43caefaf-b6bf-40a4-834b-4a09c32250ba} (Trojan.Vundo.H) -> Delete on reboot.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\elxgnqon (Trojan.Vundo.H) -> Delete on reboot.

HKEY_CLASSES_ROOT\CLSID\{43caefaf-b6bf-40a4-834b-4a09c32250ba} (Trojan.Vundo.H) -> Delete on reboot.

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\xwjtgsei (Trojan.Vundo.H) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\xwjtgsei (Trojan.Vundo.H) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

c:\WINDOWS\system32\gstndny.dll (Trojan.Vundo.H) -> Delete on reboot.

c:\WINDOWS\system32\ttagvpm.dll (Trojan.Vundo.H) -> Delete on reboot.

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Hello MT1,

Your MBAM is not completely up-to-date. It is one released version behind. More on that another session.

At this time of posting, the current definitions are # 2505 or later. The latest program version is 1.39 (released July 13)

For now, get started on following:

Let's have you create a restore point (at this time).

See and do as outlined here http://bertk.mvps.org/html/createrp.html

IF you get stuck here for some reason, keep going with the next steps.

After that, also do this:

1. Go >> Here << and download ERUNT

(ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)

2. Install ERUNT by following the prompts

(use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)

3. Start ERUNT

(either by double clicking on the desktop icon or choosing to start the program at the end of the setup)

4. Choose a location for the backup

(the default location is C:\WINDOWS\ERDNT which is acceptable).

5. Make sure that at least the first two check boxes are ticked

6. Press OK

7. Press YES to create the folder.

=

1. Set Windows to show all files and all folders.

On your Desktop, double click My Computer, from the menu options, select tools, then Folder Options, and then select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.

Next, un-check Hide extensions for known file types.

Next un-check Hide protected operating system files.

2. Take out the trash (temporary files & temporary internet files)

Please download ATF Cleaner by Atribune, saving it to your desktop. It is used to cleanout temporary files & temp areas used by internet browsers.

Start ATF-Cleaner.exe to run the program.

Under Main choose: Select All

Click the Empty Selected button.

If you use Firefox browser, do this also:

Click Firefox at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser, do this also:

Click Opera at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

ATF-Cleaner should be run per the above in every user-login account {User Profile}

=

Download OTL by OldTimer to your desktop: http://oldtimer.geekstogo.com/OTL.exe

  • Please double-click OTL.exe otlDesktopIcon.png to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy all the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
    :filesc:\WINDOWS\system32\gstndny.dllc:\WINDOWS\system32\ttagvpm.dllC:\recyclerD:\recyclere:\recyclerf:\recyclerg:\recyclerh:\recycler


  • Return to OTL. Right click in the "Custom Scans/Fixes" window (under the aqua-blue bar) and choose Paste.
  • Close any browser(s) windows that may be open.
  • Using your mouse, click on the red-lettered button Run Fix.
  • Once you see a message box "Fix complete! Click OK to open the fix log."
    Click the OK button
  • The log will open in Notepad (your default text editor).
  • Save the log. Post a copy of that log in your next reply.

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process.

If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTL\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

=

Using Internet Explorer browser only, go to ESET Online Scanner website:

Vista users should start IE by Start (Vista Orb) >> Internet Explorer >> Right-Click and select Run As Administrator.

  • Accept the Terms of Use and press Start button;
  • Approve the install of the required ActiveX Control, then follow on-screen instructions;
  • Enable (check) the Remove found threats option, and run the scan.
  • After the scan completes, the Details tab in the Results window will display what was found and removed.
    • A logfile is created and located at C:\Program Files\EsetOnlineScanner\log.txt.

    Look at contents of this file using Notepad or Wordpad.

    The Frequently Asked Questions for ESET Online Scanner can be viewed here

    http://www.eset.com/onlinescan/cac4.php?page=faq

    • From ESET Tech Support: If you have ESET NOD32 installed, you should disable it prior to running this scanner.
      Otherwise the scan will take twice as long to do:
      everytime the ESET online scanner opens a file on your computer to scan it, NOD32 on your machine will rescan the file as a result.
    • It is emphasized to temporarily disable any pc-resident {active} antivirus program prior to any on-line scan by any on-line scanner.
      (And the prompt re-enabling when finished.)
    • If you use Firefox, you have to install IETab, an add-on. This is to enable ActiveX support.

=

  • Close all open windows on the Task Bar. Click the OTL icon otlDesktopIcon.png (for Vista, right click the icon and Run as Administrator) to start the program.
  • In the lower right corner of the Top Panel, checkmark "LOP Check" and checkmark "Purity Check".
  • Now click Run Scan at Top left and let the program run uninterrupted. It will take about 4 minutes.
  • It will produce two logs for you, one will pop up called OTL.txt, the other will be saved on your desktop and called Extras.txt.
  • Exit Notepad. Remember where you've saved these 2 files as we will need both of them shortly!
  • Exit OTL by clicking the X at top right.

Download Security Check by screen317 and save it to your Desktop: here or here

  • Run Security Check
  • Follow the onscreen instructions inside of the command window.
  • A Notepad document should open automatically called checkup.txt; close Notepad. We will need this log, too, so remember where you've saved it!

eusa_hand.gifIf one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.

Then copy/paste the following into your post (in order):

  • copy of the OTL MOvedFiles log
  • copy of the Eset scan log
  • the contents of OTL.txt;
  • the contents of Extras.txt ; and
  • the contents of checkup.txt

Be sure to do a Preview prior to pressing Submit because all reports may not fit into 1 single reply. You may have to do more than 1 reply.

Do not use the attachment feature to place any of your reports. Always put them in-line inside the body of reply.

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Share on other sites

Hello MT1,

Your MBAM is not completely up-to-date. It is one released version behind. More on that another session.

At this time of posting, the current definitions are # 2505 or later. The latest program version is 1.39 (released July 13)

For now, get started on following:

Let's have you create a restore point (at this time).

See and do as outlined here http://bertk.mvps.org/html/createrp.html

IF you get stuck here for some reason, keep going with the next steps.

After that, also do this:

1. Go >> Here << and download ERUNT

(ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)

2. Install ERUNT by following the prompts

(use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)

3. Start ERUNT

(either by double clicking on the desktop icon or choosing to start the program at the end of the setup)

4. Choose a location for the backup

(the default location is C:\WINDOWS\ERDNT which is acceptable).

5. Make sure that at least the first two check boxes are ticked

6. Press OK

7. Press YES to create the folder.

=

1. Set Windows to show all files and all folders.

On your Desktop, double click My Computer, from the menu options, select tools, then Folder Options, and then select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.

Next, un-check Hide extensions for known file types.

Next un-check Hide protected operating system files.

2. Take out the trash (temporary files & temporary internet files)

Please download ATF Cleaner by Atribune, saving it to your desktop. It is used to cleanout temporary files & temp areas used by internet browsers.

Start ATF-Cleaner.exe to run the program.

Under Main choose: Select All

Click the Empty Selected button.

If you use Firefox browser, do this also:

Click Firefox at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser, do this also:

Click Opera at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

ATF-Cleaner should be run per the above in every user-login account {User Profile}

=

Download OTL by OldTimer to your desktop: http://oldtimer.geekstogo.com/OTL.exe

  • Please double-click OTL.exe otlDesktopIcon.png to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).

  • Copy all the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :files

    c:\WINDOWS\system32\gstndny.dll

    c:\WINDOWS\system32\ttagvpm.dll

    C:\recycler

    D:\recycler

    e:\recycler

    f:\recycler

    g:\recycler

    h:\recycler

  • Return to OTL. Right click in the "Custom Scans/Fixes" window (under the aqua-blue bar) and choose Paste.

  • Close any browser(s) windows that may be open.

  • Using your mouse, click on the red-lettered button Run Fix.

  • Once you see a message box "Fix complete! Click OK to open the fix log."

    Click the OK button

  • The log will open in Notepad (your default text editor).

  • Save the log. Post a copy of that log in your next reply.

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process.

If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTL\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

=

Using Internet Explorer browser only, go to ESET Online Scanner website:

Vista users should start IE by Start (Vista Orb) >> Internet Explorer >> Right-Click and select Run As Administrator.

  • Accept the Terms of Use and press Start button;

  • Approve the install of the required ActiveX Control, then follow on-screen instructions;

  • Enable (check) the Remove found threats option, and run the scan.

  • After the scan completes, the Details tab in the Results window will display what was found and removed.
    • A logfile is created and located at C:\Program Files\EsetOnlineScanner\log.txt.

    Look at contents of this file using Notepad or Wordpad.

    The Frequently Asked Questions for ESET Online Scanner can be viewed here

    http://www.eset.com/onlinescan/cac4.php?page=faq

    • From ESET Tech Support: If you have ESET NOD32 installed, you should disable it prior to running this scanner.

      Otherwise the scan will take twice as long to do:

      everytime the ESET online scanner opens a file on your computer to scan it, NOD32 on your machine will rescan the file as a result.

    • It is emphasized to temporarily disable any pc-resident {active} antivirus program prior to any on-line scan by any on-line scanner.

      (And the prompt re-enabling when finished.)

    • If you use Firefox, you have to install IETab, an add-on. This is to enable ActiveX support.

=

  • Close all open windows on the Task Bar. Click the OTL icon otlDesktopIcon.png (for Vista, right click the icon and Run as Administrator) to start the program.

  • In the lower right corner of the Top Panel, checkmark "LOP Check" and checkmark "Purity Check".

  • Now click Run Scan at Top left and let the program run uninterrupted. It will take about 4 minutes.

  • It will produce two logs for you, one will pop up called OTL.txt, the other will be saved on your desktop and called Extras.txt.

  • Exit Notepad. Remember where you've saved these 2 files as we will need both of them shortly!

  • Exit OTL by clicking the X at top right.

Download Security Check by screen317 and save it to your Desktop: here or here

  • Run Security Check

  • Follow the onscreen instructions inside of the command window.

  • A Notepad document should open automatically called checkup.txt; close Notepad. We will need this log, too, so remember where you've saved it!

eusa_hand.gifIf one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.

Then copy/paste the following into your post (in order):

  • copy of the OTL MOvedFiles log

  • copy of the Eset scan log

  • the contents of OTL.txt;

  • the contents of Extras.txt ; and

  • the contents of checkup.txt

Be sure to do a Preview prior to pressing Submit because all reports may not fit into 1 single reply. You may have to do more than 1 reply.

Do not use the attachment feature to place any of your reports. Always put them in-line inside the body of reply.

Link to post
Share on other sites

Hello MT1,

a- When about to make a reply. use the ADDReply button and NOT the

"Reply" button

b- If it will be several days before you do the logs (etc), then I would ask that no one does any web surfing during the interim period. In any event, that is good practice anytime you have a malware infection.

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