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Premium 3.0.0 not updating to 3.1 on XP


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I installed Premium 3.0 on an XP machine and it scans as expected. However, it's constantly asking to update to 3.1, but there's no activity when the notification is clicked (ditto in the app itself).

I'm now wondering if this version is supposed to work on XP?

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Let's go ahead and get a clean install.

** Download MB-Clean Here **

How to use it?

  1. Download the latest version of MB-Clean by clicking the link above
  2. Close all open applications
  3. Double-click and run mb-clean.exe 
  4. A prompt with an option to clean up the system will appear:
    • Yes - will proceed with backing up the license key (Malwarebytes 3.x only) and initiating the cleanup process
    • No - will exit the utility
  5. Once the cleanup process is completed, a prompt will appear:
    • Yes – will proceed and post reboot you will be prompted to continue with the downloading, installation and activation of latest version of Malwarebytes 3.x
    • No – will exit the utility and you will not be prompted (post reboot) to download, reinstall and re-activate (not recommended)
      • We recommend rebooting immediately. Additionally, stopping at this step is not recommended and will most likely not resolve your issue(s).
  6. Upon reboot, a prompt will appear:
    • Yes - will download, install and activate the latest version of Malwarebytes 3.x
    • No - will exit the utility and the cleanup process is complete
      • Choose this option if you do not want to download, install and activate the latest version of Malwarebytes 3.x
    • A log file ("mb-clean-results.txt") will be on your desktop 

 

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I followed the procedure, but when I arrived at step 5 there was no prompt to download, etc. I downloaded the free version and activated it by manually entering the licence key and id. Everything seems fine now, but I'll keep an eye on notifications for a while.

Thanks.

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3 minutes ago, Perrorist said:

I followed the procedure, but when I arrived at step 5 there was no prompt to download, etc. I downloaded the free version and activated it by manually entering the licence key and id. Everything seems fine now, but I'll keep an eye on notifications for a while.

Thanks.

 

Thanks for the update.

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