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Hi guys. 

I actually have the same problem as AngelVirus so I went ahead and did all the things described in that post.

 

The mb-results and emsisoft .txt are from the last scans. Did I do something wrong or should I be good to go now? 

 

Thank you for your help.

 

Jan

Addition.txt

AdwCleaner.txt

Emsisoft.txt

Fixlog.txt

FRST.txt

mb-clean-results.txt

mb-results.txt

Zemana.txt

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  • 2 weeks later...

Hello jaNGO and welcome to Malwarebytes,

My screen name is kevinf80, i`m here to help clean up your system. Make sure to run all scans from accounts with Administrator status, continue as follows please:

Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good...

Change the download folder setting in the Default Browser only. so all of the tools we may use are saved to the Desktop:

user posted imageGoogle Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. user posted image
Choose Settings. at the bottom of the screen click the
"Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK.

user posted imageMozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. user posted image Choose Options. In the downloads section, click the Browse button, click on the Desktop folder and the click the "Select Folder" button. Click OK to get out of the Options menu.

user posted imageInternet Explorer - Click the Tools menu in the upper right-corner of the browser. user posted image Select View downloads. Select the Options link in the lower left of the window. Click Browse and select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen.
NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.

user posted imageChange default download folder location in Edge -Boot to a user account with admin status, select start > file explorer > right click on "Downloads" folder and select "Properties"

In the new window select "Location" tab > clear the text field box and type in or copy/paste %userprofile%\Desktop > select "Apply" then "OK"

Safari Select settings (looks like cog wheel, top r/h corner) from the list select "Preferences" in the new window with "General Tab" selected, expand dropdown from "save downloaded files to" box, then select "other" from the new window navigate to and select "Desktop"

Be aware you are not changing the Browser download folder location, you are changing the user’s download directory location.....

Next,

Follow the instructions in the following link to show hidden files:

http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/

Next,

Download and save RogueKiller to your Desktop from this link:

https://www.fosshub.com/RogueKiller.html/setup.exe

Right click setup.exe and select Run as Administrator to start installing RogueKiller.

At the next window Checkmark "Install 32 and 64 bit versions, then select "Next"

user posted image

In the next window skip Licence I.D. and Licence Key, select "Next"

user posted image

In the next window make no changes and select "Next"

user posted image

In the next window leave both "Additional Shortcuts" checkmarked, then select "Next"

user posted image

In the next window make no changes and select "Install"

user posted image

RogueKiller will extract and complete installation, in the new window leave "Launch Roguekiller" checkmarked, then select finish.

user posted image

RogueKiller will launch. Accept UAC, then read and accept "User Agreements"

user posted image

In the new window the "Home" tab should already be selected, Change by selecting "Scan" tab, then select "Start Scan"

user posted image

When the scan completes select "Open Report"

user posted image

In the new Window select "Export text" name that file RK.txt, save to your Desktop and attach to your reply

user posted image

Let me see that log in your reply...

Next,

user posted imageScan with HitmanPro

In any case don't remove on your own anything that Hitman Pro detects! This scanner is really good for checking, it has however been known for deleting files instead of curing them, in some cases this may render the machine unbootable.
Any removals will be done manually after careful analysis of the scan results!

Please download HitmanPro by SurfRight and save it to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
 
  • Right-click on user posted image icon and select user posted imageRun as Administrator to start the tool.
  • If the program won't run please run it while holding down the left CTRL key until it's loaded!
  • Click on the Next button. You must agree with the terms of EULA (if asked).
  • Check the box beside No, I only want to perform a one-time scan to check this computer.
  • Click on the Next button.
  • The program will start to scan the computer. It would only take several minutes.
  • When the scan is done click on drop-down menu of the found entries (if any) and choose - Apply to all => Ignore.
  • If there isn't a dropdown menu when the scan is done then please don't delete anything and close HitmanPro!Navigate to C:\ProgramData\HitmanPro\Logs, open the report and include it it your next reply.
  • Click on the Next button.
  • Click on the Save Log button.
  • Save that file to your desktop.


Please include that logfile in your next reply.

Don't forget to re-enable your security!

Let me see those logs in your reply...

Thank you,

Kevin.
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Upload a File to Virustotal

Go to http://www.virustotal.com/
 
  • Click the Choose file button
  • Navigate to the file C:\Windows\System32\ntkrnlmp.exe
  • Click the Scan it tab
  • If you get a message saying File has already been analyzed: click Reanalyze file now
  • Copy and paste the results back here please.
  • Repeat the above steps for the following files



C:\Windows\System32\osloader.exe

Next,

Select the Windows key and X key together, from the menu select "Command prompt (Admin)"

Copy/paste the following command at the prompt:

Licensingdiag.exe -report %userprofile%\desktop\report.txt -log %userprofile%\desktop\repfiles.cab

put cursor at the command prompt then Right click and select paste, hit enter. Two files will be saved to your Desktop.

Attach the "report.txt" file to your reply. - you can ignore the repfiles.cab file, it's only backup data
 
Let me see VirusTotal results and report.txt
 
Thank you,
 
Kevin

 

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Okay:

1.

SHA256:c0565b54cb02b72c368092c6f05aa3b6e8cb0bd8b7cc70869f2bd72781d5797b

Dateiname:ntkrnlmp.exe

Erkennungsrate:0 / 60

Analyse-Datum:2017-05-28 19:05:14 UTC ( vor 0 Minuten )

   
 

2

SHA256:7f291d8d9b0eb0eac8d428b6f7ccd02f2c14c82a782f285434a3e5f6fb8a226b

Dateiname:osloader.exe

Erkennungsrate:0 / 61

Analyse-Datum:2017-05-28 19:09:32 UTC ( vor 0 Minuten )

 

3.

 

In the attachements.

 

Thank you again for your help.

Jan

   
   
   
   
 

 

report.txt

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Continue with the following:
 
Right click on RogueKiller.exe and select "Run as Administrator" to start the tool, accept UAC..

In the new window the "Home" tab should already be selected, Change by selecting "Scan" tab, then select "Start Scan"

user posted image

When the scan completes Checkmark (tick) the following against Registry entries, ensure that all other entries are not Checkmarked

[PUP.Ghokswa] (X86) HKEY_LOCAL_MACHINE\Software\Firefox -> Gefunden
[PUP.Ghokswa] (X64) HKEY_USERS\.DEFAULT\Software\Firefox -> Gefunden
[PUP.Ghokswa] (X86) HKEY_USERS\.DEFAULT\Software\Firefox -> Gefunden
[PUP.Ghokswa] (X64) HKEY_USERS\S-1-5-21-3057020106-1815723700-2404043271-1001\Software\Firefox -> Gefunden
[PUP.Gen1] (X64) HKEY_USERS\S-1-5-21-3057020106-1815723700-2404043271-1001\Software\OCS -> Gefunden
[PUP.Ghokswa] (X86) HKEY_USERS\S-1-5-21-3057020106-1815723700-2404043271-1001\Software\Firefox -> Gefunden
[PUP.Gen1] (X86) HKEY_USERS\S-1-5-21-3057020106-1815723700-2404043271-1001\Software\OCS -> Gefunden
[PUP.Ghokswa] (X64) HKEY_USERS\S-1-5-18\Software\Firefox -> Gefunden
[PUP.Ghokswa] (X86) HKEY_USERS\S-1-5-18\Software\Firefox -> Gefunden
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{33d62edf-c331-4349-890f-5c4855aab31d} | DhcpNameServer : 172.20.10.1 ([]) -> Gefunden
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | UDP Query User{2544E572-718C-4613-80B6-4249455E19FC}C:\windows\temp\files\bin\kmss.exe : v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=17|Profile=Public|App=C:\windows\temp\files\bin\kmss.exe|Name=kmss.exe|Desc=kmss.exe|Defer=User| [x] -> Gefunden
[Suspicious.Path] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | TCP Query User{03028063-ED4C-48DE-95B9-C6DA94979215}C:\windows\temp\files\bin\kmss.exe : v2.10|Action=Allow|Active=TRUE|Dir=In|Protocol=6|Profile=Public|App=C:\windows\temp\files\bin\kmss.exe|Name=kmss.exe|Desc=kmss.exe|Defer=User| [x] -> Gefunden
[PUP.Ghokswa] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules | {53D087CD-84E8-48DB-8CA5-2D525799E32E} : v2.26|Action=Allow|Active=TRUE|Dir=In|App=C:\Program Files (x86)\Firefox\Firefox.exe|Name=Firefox browser| [x] -> Gefunden
[PUM.Policies] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0 -> Gefunden
[PUM.Policies] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | ConsentPromptBehaviorAdmin : 0 -> Gefunden



Checkmark (tick) the following against Tasks entries, ensure that all other entries are not Checkmarked

[PUP.HackTool] \AutoPico Daily Restart -- "C:\Program Files\KMSpico\AutoPico.exe" (/silent) -> Gefunden
[PUP.OtherSearch] \wmCojRoySy -- C:\Program Files (x86)\4RrM8Ulg0k\updengine.exe -> Gefunden


Checkmark (tick) the following against File entries, ensure that all other entries are not Checkmarked

[PUP.HackTool][Datei] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\KMSpico\Log KMSpico.lnk [LNK@] C:\PROGRA~1\KMSpico\scripts\Log.cmd -> Gefunden
[PUP.HackTool][Datei] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\KMSpico\Uninstall KMSpico.lnk [LNK@] C:\PROGRA~1\KMSpico\UninsHs.exe /u0=KMSpico -> Gefunden
[PUP.HackTool][Ordner] C:\Program Files\KMSpico -> Gefunden



Checkmark (tick) the following against Web Browser entries, ensure that all other entries are not Checkmarked

[PUM.SearchEngine][Firefox:Config] grzjttum.default : user_pref("browser.search.selectedEngine", "initialpage123"); -> Gefunden
[PUM.SearchEngine][Firefox:Config] grzjttum.default : user_pref("browser.search.defaultenginename", "initialpage123"); -> Gefunden
[PUM.SearchPage][Chrome:Config] Default [SecurePrefs] : default_search_provider_data.template_url_data.keyword [mystarting123] -> Gefunden
[PUP.Gen1][Chrome:Config] Default [SecurePrefs] : default_search_provider_data.template_url_data.url [http://www.mystarting123.com/search/index.php?z=73e473f4eedf368a25798f4g5z9tdwbb9t5qboeoee&q={searchTerms}] -> Gefunden


Hit the Delete button, when complete select "Open Report" in the next window select "Export txt" the log will open. Save to your Desktop for reference, also attach to next reply.
 
Next,
 
user posted imageEmsisoft Emergency Kit
  • Click Here to download Emsisoft Emergency Kit. The download will automatically start after a moment.
  • Save EmsisoftEmergencyKit.exe to your Desktop.
  • Double click on EmsisoftEmergencyKit.exe (Windows Vista/7/8/10 users: Accept UAC warning if it is enabled). A screen like this will appear:
    user posted image
     
  • Leave everything as it is, then click Extract. This will unpack Emsisoft Emergency Kit to the EEK folder located in the root drive (usually C:\).
  • Once the extraction is done, an icon will appear on your Desktop. Double click it to start Emsisoft Emergency Kit.
    user posted image
     
  • Wait for Emsisoft Emergency Kit to finish loading signatures. A screen like this should appear:
    user posted image
     
  • Choose Yes, then wait for EEK to finish updating.
  • Choose Malware Scan under the Scan button. When EEK asks to activate PUP detection, choose Yes.
  • Wait for the scan to finish.
    user posted image
     
  • If EEK detects something, all detected items will be displayed. Place a checkmark before everything, then choose Quarantine Selected.
  • If Emsisoft Emergency Kit asks to reboot, please do so immediately.
  • The scan log is located in Logs -> Scan Logs. Click on the entry of the latest scan, choose Export and save the report on your Desktop.
    user posted image
     
  • Please Copy and Paste the contents of the scan log in your next reply.

Let me see those logs, also tell me if there are any remaining issues or concerns...

Thank you,

Kevin

 
 
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Im sorry, I already quarantined everything from the first scan. I went back to the quarantined objects and deleted the Objects mentioned above.

 

Here is the Emsisoft Scan:

Emsisoft Emergency Kit – Version 2017.4
Letztes Update: 28.05.2017 22:17:49
Benutzerkonto: DESKTOP-3TC1F6S\gobel
Computer name: DESKTOP-3TC1F6S
OS version: Windows 10x64

Scan-Einstellungen:

Scan-Methode: Malware-Scan
Objekte: Rootkits, Speicher, Traces, Dateien

PUPs-Erkennung: An
Archiv-Scan: Aus
ADS-Scan: An
Dateierweiterungen: Aus
Direkter Festplattenzugriff: Aus

Scan-Beginn: 28.05.2017 22:17:58

Gescannt: 88677
Gefunden 0

Scan-Ende: 28.05.2017 22:19:04
Scan-Zeit: 0:01:06

 

 

I just checked my Google Chrome and sadly I still cant change the default search engine. It constantly refreshes the "new tab" page.

 

Thank you again

 

Jan

rk_8F2E.tmp.txt

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Clean install Chrome:

If your Chrome Bookmarks are important do this first:

Go to this link: http://www.wikihow.com/Export-Bookmarks-from-Chrome follow the instructions and Export your Bookmarks from Chrome, save to your Desktop or similar. Note the instructions can also be used to Import the bookmarks.....

Continue for a clean install:

Download Chrome installer and save to install later: https://www.google.com/intl/en_uk/chrome/browser/desktop/index.html https://www.google.com/intl/en_usa/chrome/browser/desktop/index.html

Remove all synced data from Chrome go here: https://support.google.com/chrome/answer/6386691?hl=en-GB follow those instructions... It is essntial that any/all synced data is removed when the browser is hijacked or exploited in anyway...

Uninstall Chrome: https://support.google.com/chrome/answer/95319?hl=en-GB follow those instructions, ensure the option to "Also delete your browsing data" is selected. <<--- Very important!!

Navigate to C:\Users\Your user name\Appdata\Local from that folder delete the folder named Google (you will need to show hidden files/folders to see the folder Appdata)

For XP that will be My Computer > C:\ Documents and Settings\Your User Name\Application Data\Roaming

How to show hidden files and folders for windows: http://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/

Install Google Chrome :

Install Adblock Plus to Chrome: https://chrome.google.com/webstore/detail/adblock-plus/cfhdojbkjhnklbpkdaibdccddilifddb

Install DrWeb Link Ant-virus Link Checker: https://chrome.google.com/webstore/detail/drweb-anti-virus-link-che/aleggpabliehgbeagmfhnodcijcmbonb?hl=en

Does that help

 

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Thanks for the update, if your system is now ok we can clean up tools etc.... Continue as follows:

Navigate to and delete the following, (if present):

C:\ProgramData\Emsisoft
C:\Users\{your user name}\Desktop\start emergency kit scanner - Shortcut.lnk
C:\EEK
C:\Users\{your user name}\Desktop\EmsisoftEmergencyKit.exe

Next,

Uninstall RogueKiller http://www.askvg.com/how-to-completely-uninstall-remove-a-software-program-in-windows-without-using-3rd-party-software/

Next,

Download "Delfix by Xplode" and save it to your desktop.

Or use the following if first link is down:

"Delfix link mirror"

If your security program alerts to Delfix either, accept the alert or turn your security off.

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

Make Sure the following items are checked:

 
  • Remove disinfection tools <----- this will remove tools we have used.
  • Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created.
  • Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection


Now click on "Run" and wait patiently until the tool has completed.

The tool will create a log when it has completed. We don't need you to post this.

Any remnant files/logs from tools we have used can be deleted…

Next,

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin... user posted image
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  • Root Admin

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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