Tokenchan Posted May 10, 2017 ID:1123613 Share Posted May 10, 2017 Hi, I'm using Malwarebytes Premium version 3.0.6.1469 with Component package 1.0.103 and Update package 1.0.1913 FastStone Viewer is being reported as Ransomware. I tried updating FS Viewer to the latest version 6.2, with the same result. Regards, Tokenchan Link to post Share on other sites More sharing options...
Staff miekiemoes Posted May 11, 2017 Staff ID:1123714 Share Posted May 11, 2017 Hi, Can you please zip and attach the MBAMSERVICE.LOG present in the C:\ProgramData\Malwarebytes\MBAMService\logs\ folder? This so we can have a look why it was detected and also fix it. Thanks! Link to post Share on other sites More sharing options...
Tokenchan Posted May 11, 2017 Author ID:1123862 Share Posted May 11, 2017 Hi, here's the zipped MBAMSERVICE.LOG. Thanks in advance! MBAMSERVICE.zip Link to post Share on other sites More sharing options...
Staff miekiemoes Posted May 11, 2017 Staff ID:1123864 Share Posted May 11, 2017 Hi, It should have only been a warning, and your C:\Program Files (x86)\FastStone Image Viewer\FSViewer.exe hasn't been deleted, only the process killed, for safety sake as it triggered the behavior detection. It might be a good idea to add the file to exclusions though. Make sure you exclude it for the antiransomware (option 1). Link to post Share on other sites More sharing options...
Tokenchan Posted May 11, 2017 Author ID:1123965 Share Posted May 11, 2017 OK thanks for the advice, did as you suggested. Link to post Share on other sites More sharing options...
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