Remote hosts cannot see management console

[zacko11288]

We have Malwarebytes anti exploit and Antimalware deployed in Microsoft Azure Government.  In order to be fedramp and CJIS compliant we have to have our servers hardened and only allow TLS 1.2 .  We are able to initially deploy the clients via the "client push install".  The clients register and show online.  As soon as we harden the required web servers to TLS 1.2 the remote clients lose connection with  the management console.  Is there a way to make Malwarebytes work in a TLS 1.2 environment?  We have a lot of licenses and will be buying more if we can find a solution,  we would prefer to not find another vendor if possible.  

[djacobson]

Hi @zacko11288, what console version are you on?

[zacko11288]

@djacobsonwe are currently running version 1.7.0.3208 in the Azure instance.  

[djacobson]

@zacko11288, that version will not be able to do it. You'll need console 1.8.0.3443.

Download that version here - https://downloads.malwarebytes.org/file/mbes_for_business

Upgrade steps are here - https://support.malwarebytes.com/customer/portal/articles/1835539-?b_id=6520

Follow this guide to convert the console use to TLS - https://malwarebytes.box.com/s/cj78akud2pndy568qdfc5hmw5h24zs2m

Edited May 8, 2017 by djacobson
checking links

[zacko11288]

Thanks i'll give it a try

[zacko11288]

@djacobson the top two links don't appear to be working

 

Thanks!

[djacobson]

They should be good, just checked, refresh and try them again.

Edited May 8, 2017 by djacobson

[zacko11288]

got it now thanks