Disable realtime protection from dashboard

[peteyt]

Currently if you click the on/off buttons on the realtime protection part (righthand side) on the dashboard it takes you to the protection tab in the settings area where you then have to click again to enable/disable. It would be easier and far quicker if you could simply disable it in the dashboard when you clicked on/off.

[exile360]

Greetings

The items on the dashboard aren't actually controls, they're just entries that list the status of each protection component which also provide a clickable link to visit the settings page where those components may be manipulated.  It's identical to how the "Last Scan" and "Next scheduled scan" status entries function, where they list the information and also function as links to those areas of the program's interface.

By the way, this is also why, when one or more protection components is disabled a button to take you to the protection settings tab to turn it/them back on is provided in the center of the main status area of the Dashboard so that protection may easily be reactivated if it has been disabled for whatever reason and also so that you can see which component(s) is/are disabled as it may be more than one.

That said, I will report your suggestion to the product team for their consideration as they may agree that it would be better if it functions the way you describe it.

Thanks for the feedback  

Edited May 6, 2017 by exile360

[peteyt]

21 hours ago, exile360 said:

Greetings

The items on the dashboard aren't actually controls, they're just entries that list the status of each protection component which also provide a clickable link to visit the settings page where those components may be manipulated.  It's identical to how the "Last Scan" and "Next scheduled scan" status entries function, where they list the information and also function as links to those areas of the program's interface.

By the way, this is also why, when one or more protection components is disabled a button to take you to the protection settings tab to turn it/them back on is provided in the center of the main status area of the Dashboard so that protection may easily be reactivated if it has been disabled for whatever reason and also so that you can see which component(s) is/are disabled as it may be more than one.

That said, I will report your suggestion to the product team for their consideration as they may agree that it would be better if it functions the way you describe it.

Thanks for the feedback  

Thanks for your quick reply. Each on/off bit is clickable so it would be handy if they could be used as it would be a lot quicker

[exile360]

Yes, it would definitely be quicker if those links were changed to on/off switches as this would enable users to turn on/off each protection component directly from the Dashboard rather than having to navigate to settings.  That said, do you know of any other AM/AV products that have such options available directly on their dashboards?  I'm asking because, while I agree that this would be more convenient, I believe there's a reason that it has been designed the way it has.  I think it is because they do not want to make it quite that easy to disable protection components, and I believe this is pretty much the same in other protection products for similar reasons.  For example, back when I was using ESET I recall they had the status of protection etc. in their first page of the UI/dashboard, however if I wanted to disable any component(s) of protection I still had to navigate to settings.  Likewise, back when I was using Kaspersky it was also like this.  Indeed, even in the free Microsoft Security Essentials there is no way to turn off real-time protection from the main/first page of the UI.  I'm only mentioning this because I believe one of the primary reasons the product team has not chosen to do this is due to security concerns, but that said, at least we do make available options to disable each protection component by simply right-clicking on the tray and even provide an option to quit Malwarebytes completely which disables all protection components and even our processes and background services until the user launches Malwarebytes again.  This is much easier than it is with many AV products these days, many of which offer no way to completely terminate all of their protections and processes, or at least not so easily.

[peteyt]

9 minutes ago, exile360 said:

Yes, it would definitely be quicker if those links were changed to on/off switches as this would enable users to turn on/off each protection component directly from the Dashboard rather than having to navigate to settings.  That said, do you know of any other AM/AV products that have such options available directly on their dashboards?  I'm asking because, while I agree that this would be more convenient, I believe there's a reason that it has been designed the way it has.  I think it is because they do not want to make it quite that easy to disable protection components, and I believe this is pretty much the same in other protection products for similar reasons.  For example, back when I was using ESET I recall they had the status of protection etc. in their first page of the UI/dashboard, however if I wanted to disable any component(s) of protection I still had to navigate to settings.  Likewise, back when I was using Kaspersky it was also like this.  Indeed, even in the free Microsoft Security Essentials there is no way to turn off real-time protection from the main/first page of the UI.  I'm only mentioning this because I believe one of the primary reasons the product team has not chosen to do this is due to security concerns, but that said, at least we do make available options to disable each protection component by simply right-clicking on the tray and even provide an option to quit Malwarebytes completely which disables all protection components and even our processes and background services until the user launches Malwarebytes again.  This is much easier than it is with many AV products these days, many of which offer no way to completely terminate all of their protections and processes, or at least not so easily.

Yeah I use Eset myself alongside Malwarebytes. I just thought because it said on clicking it would turn it off but if they don't do this I do understand why

[exile360]

Yep, I understand where you're coming from.  The reason they don't work that way is because they're really intended as status indicators to tell you whether it is currently on/off and the linking functionality is there so that you can find out more and interact with the settings/controls for each of those functions if you wish, which is why it takes you to Settings when you click on it.  Had they intended it to be an actual control I'm sure they would have used the little toggles/switches like they used in the actual settings interface (the slider controls) so that it's clear that clicking it changes the setting from on to off.  Likewise, if the checkmarks next to each of the status indicators on the left was clickable, then I'd expect that it would toggle the protection component on/off (by checking/unchecking it) but that too is really just there to indicate the status of the protection component.

Anyway, if you do have any additional ideas and/or feedback for us please don't hesitate to post.  We're always looking for more great ideas (and even criticism) to help us improve our products.

Thanks