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I have this same problem multiple times a day.  If I kill the processes, it will restart and update.  From this forum, this issue has been around for the last 2 or 3 versions.  I have a lifetime license and EXPECT this program to work but seems to keep getting worse.  Has Malwarebytes lost all their good programmers?

I have used it for years but the last year has been hell with having to kill the processes every morning to get it to update.  My computer stays on 24/7 but when you look at the Dashboard screen, it shows that it is constantly trying to update.  This does not put a lot of confidence in the program to do it's job. 

 

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Hello and Welcome @SpeedRicky54

Let's try this first (if you already re-installed cleanly, then skip step 1 and start at step 2).... (It is recommended that you de-activate your Malwarebytes first before un-installing or using the clean removal tool - the tool can only backup the license info for MB3 so if you have MBAM v1 or v2 you have to de-activate it manually)

  1. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (NOTE: After uninstalling with the mb-claen tool you will be asked to reboot.  Once you reboot it will ask you if you want to re-install Malwarebytes, you can select YES or you can download the latest version (currently v3.0.6 CU4.1) to re-install from HERE)
  2. If that does not correct the issue, then please read the following and attach to your next reply the 4 requested logs - Diagnostic Logs (the 4 logs are: mbam logs zipped, FRST.txt, Addition.txt and mb-checkResult.txt)
  3. NOTE: More info about the latest Malwarebytes 3.0.6 CU4.1 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions


Please let us know how it goes.


Thank You,

Firefox

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