Real Time Protection is turned off

[disciple58]

Often when I start my computer I get this popup from MB real time protection turned off.  I have looked at others with this problem and the topics are closed.  I downloaded and ran the Farbar Tool and will attach my files here.

FRST.txt

Addition.txt

[Porthos]

@disciple58

 

Could you get this log as well.

Create and obtain an mb-check log:

1. Download mb-check from here and save to your desktop
2. Run mb-check and within a few second the command window will open and then close
3. This will produce one log file on your desktop: mb-checkResult.txt
4. Attach this log file to your post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area

 

[disciple58]

Thanks and here is the results

MB-CheckResult.txt

[Porthos]

 "controllers_version" : "1.0.75", Your version is out of date.

Please read and try the following. If the clean removal and reinstall works, great, if not then please post back all of the requested logs so we can check and see what's going on.

1. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (NOTE: After uninstalling with the mb-clean tool you will be asked to reboot.  Once you reboot it will ask you if you want to re-install Malwarebytes, you can select YES or you can download the latest version (currently v3.0.6 CU4.1) to re-install from HERE)
2. If that does not correct the issue, then please read the following and attach to your next reply the 4 requested logs - Diagnostic Logs (the 4 logs are: mbam logs zipped, FRST.txt, Addition.txt and mb-checkResult.txt)
3. NOTE: More info about the latest Malwarebytes 3.0.6 CU4.1 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions

Please let us know how it goes.

Thank you

Porthos

[disciple58]

How long does the MB- clean. Exe take to run. Mine's been going about an hour.

[Porthos]

1 hour ago, disciple58 said:

How long does the MB- clean. Exe take to run. Mine's been going about an hour.

Run mb-check and within a few second the command window will open and then close

 

Is the command window still open?

[disciple58]

Quote

Quote

 

 

No the command window is not still open and I had gathered finally it was still running.  The command window closed so fast it happened as I was simultaneously closing the folder it was downloaded to.  I late tried to run it thinking I had closed it by mistake and the program told me that one was already running.  No worries now, just waiting for it to be finished. Thanks for your time.

[disciple58]

Program is still running, do you think something is wrong?

[nikhils]

Hello @disciple58

That does not sound right. The tool should not take that long.

One suggestion  have is to boot into safe mode and run the tool. After a clean up boot up into normal mode and install the latest product again.

Let us know if that worked.

Thank you,