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IFEO malware shows up repeatedly


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Hello,

I ran Malwarebytes 2 days ago and it found 12 instances of IFEO malware registry settings, and quarantined them.  Re-ran the scan and all was clean.  Now, 2 days later, it shows what appears to be the same, 12 instances of IFEO malware in the registry.  So I'm hoping someone can give some tips on how to resolve to remove it permanently.  I run ESET as my main anti-virus and have just started using SoftwarePolicy.exe (https://iwrconsultancy.co.uk/softwarepolicy) but unfortunately was not at the time of when I think I became infected.  

I'm including the FRBR files.  

Thank you!

FRST.txt

Addition.txt

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Hello tostada and  Forums.


My screen name is Android8888 but if you wish you can call me Rui which is my real name. I will be helping you with your malware issues. Please ask questions if anything is unclear.

I suggest printing out each set of instructions or copy them to a Notepad file and reading the entire post before proceeding. It will make following them easier.

Read all of my instructions very carefully because any mistake you can make during the cleaning process may have serious consequences such as leaving the computer unbootable.

Please DO NOT run any tools on your own or make any other changes to your computer and follow the directions in the order listed during the malware removal process, otherwise you can worsen the situation rather than solve it.

Make sure to run all tools from the computer's Desktop and with Administrator privileges (i.e. right-click the tool icon and select Run as administrator).

Please run one scan at a time.

Once started the malware removal process has to be completed. Even if the computer appears to be running better at some point, it may still be infected as some infections are difficult to remove and can leave remnants on the System that need to be removed also.

 

So let's start.

This computer seems to be part of a network within a Company. If that is the case, be aware that you must have authorization and Administrator privileges from the Company to run these tools.

The Addition.txt log shows the ESET Endpoint Security Antivirus is disabled. Please enabled it so the computer get protected.


Next,

Follow the instructions below to execute a fix on your system using FRST, and provide the log in your next reply.

  • Download the attached fixlist.txt file, and save it on your Desktop (or wherever your FRST64.exe executable is located); DO NOT open or modify that file!
  • Right-click on the FRST executable and select Spcusrh.pngRun as Administrator;
  • Click on the Fix button;
    NYA5Cbr.png
    Credits: Aura
  • On completion, a message will come up saying that the fix has been completed and it'll open a log in Notepad;
  • Please attach the fixlog.txt in your next reply;


Next,

  • Download Junkware Removal Tool (JRT) and move it to your Desktop;
  • Right-click on JRT.exe and select Spcusrh.pngRun as Administrator;
  • Press on any key to launch the scan and let it complete;
    tLsXbWy.png
    Credits: Bleeping Computer and Aura
  • Once the scan is complete, a log will open. Please attach that log in your next reply;


Next,

  • Download AdwCleaner and move it to your Desktop;
  • Right-click on AdwCleaner.exe and select Spcusrh.pngRun as Administrator;
  • Accept the EULA (I accept), let the database update, then click on Scan;
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Cleaning button. This will kill all the active processes;
    MV5ejgW.png
    Credits: Aura
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it;
  • After the restart, a log will open when logging in. Please attach that log in your next reply;


Next,

  • Open Malwarebytes;
  • On the left pane select Settings;
  • Select the Protection tab;
  • Scroll down to Scan Options and ensure Scan for Rootkits and Scan within Archives are both on and leave all other settings to default.
  • Go back to DashBoard and select the blue Scan Now tab; Note: The scan may take some time to finish, so please be patient.
  • When the scan completes if potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selectedbutton.
  • While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), give it a name and save it to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.
  • Please attach the log in your next reply.


In your next reply please attach:
The fixlog.txt;
The JRT.txt log;
The AdwCleaner clean log;
The Malwarebytes log.

Let me know how is the state of the computer at this point.

Thank you.

fixlist.txt

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  • 1 month later...

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