exploit protection keeps getting turned off

[MrMajorThorburn]

I keep getting the popup warning about exploit protection being off.

I select to turn it on and confirm it has been.

After a system restart the prompt comes back.

I have zipped up the log files and attached them.

logs.zip

[nikhils]

Hello @MrMajorThorburn

Can you please run the MB-Check tool located at : https://downloads.malwarebytes.org/file/mb3_check

Please post the mb-checkresults.txt file from your desktop to this post. 

It will help us identify any potential issues.

Thank you

[MrMajorThorburn]

file attached

MB-CheckResult.txt

[nikhils]

Hello @MrMajorThorburn

Thank you for attaching the logs. Looks like you are using an older build which has the component update 1.0.75.

I would recommend installing the latest build of MB 3.0.6 which is CU 4.1

Please use the latest MB-Clean tool to uninstall the product. The tool can be found at : https://downloads.malwarebytes.org/file/mb_clean

The tool will automatically back up your license. Restart your system when the tool prompts you and after reboot it will give you the option to install the product again.

That would be the latest version of the Product which has a fix for your issue (MBAE and other real time protection not turning on correctly)

Let us know how that went.

Thank you

 

[MrMajorThorburn]

thanks. I don't know how I am  back level. I will do the clean and install the latest.

[nikhils]

Hello @MrMajorThorburn

Sounds good. Please let us know if you still see the issue with the latest build.

We can definitely get the logs and get to the root cause of the issue.

Thank you for being a Trusted MB user.