RuudNS Posted April 16, 2017 ID:1117649 Share Posted April 16, 2017 On two windows 10 laptops, my Premium Malwarebyte is unable to connect to the service. One laptop is brand new en even the cleanup tool en reinstalling won't help. I have used the check-tool to create a file. What can I do to make it run on both? thx, Ruud MB-CheckResult.txt mb-clean-result.txt Link to post Share on other sites More sharing options...
Telos Posted April 16, 2017 ID:1117696 Share Posted April 16, 2017 @RuudNS Your problem is F-Secure... Follow this instruction... to add an exclusion for the MBAM folder under Virus Protection. A reboot may be necessary. Link to post Share on other sites More sharing options...
RuudNS Posted April 17, 2017 Author ID:1117818 Share Posted April 17, 2017 Thx, that did start it again Didn''t though about that. On my win7 PC with F-Secure it works without the exclusion. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted April 17, 2017 Root Admin ID:1117940 Share Posted April 17, 2017 Great, glad you have it working now. If there is anything else please let us know @RuudNS Cheers Link to post Share on other sites More sharing options...
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