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No ICON in task bar. Is malwarebytes working?


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Hi!

I tried all your suggestions (mb-clean-2.4.1.1007.exe, re-install, enable/disable the tabs "enable self -protection module", "self-protection module early start") but there is no malware ICON in task bar. And I am not sure that it works, as there is no automatic updates nor scheduled scans. All protection tabs remaine ON. This is good but, I think, not enough. I run the premium version 3.0.6.1469, component package version 1.0.96 and update package version 1.0.1715. I suppose this is compatible with the Kaspersky Anti-virus which is working together with malwarebytes. My system is a DELL lap-top running windows 10 allways up todate.

If you could please, let me know, I would be grateful.

 

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I suppose you mean these ones:

  1. A copy of the contents of C:\ProgramData\Malwarebytes\MBAMService\logs in a ZIP file (attach to post)
    1. The ProgramData folder may be hidden. You may need to show hidden files, type the path manually or type “%programdata%” (less the quotes) in the Run command
  2. Attach the ZIP file by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area

  So sorry, I am not an advanced user, so not accustomed to such handlings. I 've already located the "service\logs" but I don't understand how could I zip it and attached and ... Never mind, forget it. Seems to be much easier to unistall MBAM permanently. I hope Kaspersky Antivirus will continue to protect me. Anyway, thank you very much.

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  1. Obtain and post a copy of the Malwarebytes logs
    1. A copy of the contents of C:\ProgramData\Malwarebytes\MBAMService\logs in a ZIP file (attach to post)
    2. The ProgramData folder may be hidden. You may need to show hidden files, type the path manually or type “%programdata%” (less the quotes) in the Run command
  2. Attach the ZIP file by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
  3. Create and obtain Farbar Recovery Scan Tool (FRST) logs
    1. Download FRST and save it to your desktop
    2. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
  4. Double-click to run and when the tool opens click Yes to the disclaimer
  5. Press Scan button
  6. This will product two files in the same location (directory) as FRST: FRST.txt and Addition.txt
    1. Attach both of these logs to your post by clicking on the "Drag files here to attach, or choose files..." or simply drag the files to the attachment area
  7. Create and obtain an mb-check log:
  8. Download mb-check from here and save to your desktop
  9. Run mb-check and within a few second the command window will open and then close
  10. This will produce one log file on your desktop: mb-checkResult.txt
  11. Attach this log file to your post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area
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